Hi
We are getting billed for Using LumenRT designer, that software is supposed to be free/ included in the Microstation license that we have. ( was included from Microstation connect update 8 ). Has anyone else had the same problem?
This is very anoying, and Bentley have not been able to fix this issue even after having reported this several months ago.
https://communities.bentley.com/products/microstation/f/microstation-announcements-forum/143212/welcome-bentley-lumenrt-designer
Regards
Helge
How to run LumenRT Designer(Product ID 2695) in designer mode? Is there a command line switch? As It still also activates Bentley LumenRT(Product ID 2517) on first run and next time runs as LumenRT.
It seems LumenRT doesn't recognize Contextcapture Editor(ProductID:2646) as companion product so it doesn't run in Designer mode.
[INFO ] 2018-08-03 15:13:02,660 activation - SELECT product step1 = 2517 [INFO ] 2018-08-03 15:13:02,660 activation - result_LicenseClient_InitClientAttributesStruct = 0 [INFO ] 2018-08-03 15:13:02,670 activation - SELECT license status step1 = Trial [INFO ] 2018-08-03 15:13:02,670 activation - result_LicenseClient_StopDesktopLicense = 0 [INFO ] 2018-08-03 15:13:02,679 activation - productListSize = 8 [INFO ] 2018-08-03 15:13:02,680 activation - SELECT product info #0 = '1805', 'CONNECTION Client', '10.0.10.23', Ok [INFO ] 2018-08-03 15:13:02,680 activation - SELECT product info #1 = '2119', 'Bentley Pointools PODcreator', '02.00.01.02', Crippled [INFO ] 2018-08-03 15:13:02,680 activation - SELECT product info #2 = '2439', 'Recommendation Engine', '10.0.10.23', Ok [INFO ] 2018-08-03 15:13:02,680 activation - SELECT product info #3 = '2452', 'Acute3D Viewer', '4.4.9.516', Ok [INFO ] 2018-08-03 15:13:02,680 activation - SELECT product info #4 = '2474', 'ContextCapture', '4.4.9.516', Ok [INFO ] 2018-08-03 15:13:02,680 activation - SELECT product info #5 = '2543', 'CONNECT Advisor', '10.0.4.11', Ok [INFO ] 2018-08-03 15:13:02,680 activation - SELECT product info #6 = '2598', 'ContextCapture Cloud Processing Console', '', Expired [INFO ] 2018-08-03 15:13:02,680 activation - SELECT product info #7 = '2646', 'ContextCapture Editor', '10.02.00.24', Ok [INFO ] 2018-08-03 15:13:02,680 activation - SELECT configured step1 = 1 [INFO ] 2018-08-03 15:13:02,682 activation - SELECT license status step3 = Trial [INFO ] 2018-08-03 15:13:02,682 activation - result_LicenseClient_DisplayStatusMessage = 0 [INFO ] 2018-08-03 15:13:04,750 activation - result_LicenseClient_GetDaysUntilDisabled = 0 [INFO ] 2018-08-03 15:13:04,750 activation - SELECT license days left (if applicable) = 7, 7 [INFO ] 2018-08-03 15:13:04,750 activation - SELECT license type = Commercial
6281.LumenRT_RunTime.log..zip
How? You mean activation groups? It will still allow for 7-day trial on any machines with different users and send those reports.
hm, that sounds bad. This needs to be working properly everytime with no risk of getting billed.
The only time you would get billed for using the LumenRT full version is if you have an activated version of LumenRT on your machine. The problem that comes into play is when users want to switch between using the free Designer version and the full version on the same machine. The only way to prevent this now, is to deauthorize the machine from running LumenRT full version. With the new Bentley Connect licensing coming later this year, your local CAD/IT manager will be able to have more fine grained control over licensing on each machine/user.
The 7-day trial will only appear if:
1) You don't have a valid LumenRT full version activation
2) You don't have a valid Bentley Connect product
The 7-day trial will appear and logs will be sent:
It would be better if LumenRT would run in Designer edition trial by default and run in full mode only if explicity triggered because LumenRT deactivation doesn't work. As you can see from LumenRT_RunTime.log even if productid 2517 is not found and at the same time for some reason doesn't validate companion product it runs as LumenRT full and reregisters itself.
Hi Oto,
The points you raise are good ones. All of these issues with acitvation/deisgner mode will go away with the new Bentley Connect Licensing manager which will be introduced in LumenRT Update 11 or 12 this year. Under Connect Licensing, there is no more machine based activation. Instead, your CAD/IT manager can set whatever usage rights they desire by machine, user, group, etc.
To be clear, CONNECT Licensing will NOT allow you to set a license limit that can't be exceeded - meaning you can't create a hard cap. What it does provide is a warning that you are about to exceed your limit (a value you can control). It also will allow you to restrict certain users or groups from using a particular application(s). You can see more information on this here: https://communities.bentley.com/products/licensing/w/licensing__wiki/37813/connect-licensing
Thanks
How it comes that when installing LumenRT Designer which is bundled with Contextcapture Editor it clearly shows that it comes with no additional cost but actually it installs LumenRT full as it doesn't recognize Contextcapture Editor as companion(see screenshot above)? It is clearly a mistake.