I've long noticed that the text in the service request get spaces removed every so often, jamming words together. It also doesn't seem to like apostrophes. It's minor, I know, but you are a software company and it comes across as awful sloppy. Has no one ever noticed this? I bet I've seen it for at least 10 years.
Hi Tank, I happy to inform you that we have been able to partly resolve this issue; there are no more strange breaks or words jammed together. It is not perfect but I hope that you find it acceptable now. My preview note still applies, solid resolution is scheduled for a new SRM. Thank you, Pavel