Despite encouraging our users to sign in to the client I am finding this difficult as it regularly 'forgets' users details and doesn't sign in correctly on start-up.
Said users then forget their log-in details and passwords so just don't sign in.
Please fix and make more robust.
Hello Duncan,
What version of the CONNECTION Client are you using? If possible please zip the entire logs folder from %localappdata%\Bentley\ and upload it. I can take a look to see why it's not signing in automatically.
.
Regards,
Tamicca SellarsProduct Manager I
Bentley does offer the option to Federate so that sign in doesn't require manually entering you password. You can get the information on Federation by going to this site: https://www.bentley.com/Perspectives-and-Viewpoints/Topics/Campaign/Federation We will certainly work with you as Tamicca is offering above but this may be a good option for yourself or other users. We have many large and small accounts that have already Federated with Bentley.
Thanks
Thanks Tamicca,
Rather busy at the moment but will collate from a few users and get logs to you.
Thanks Glenn, we currently do not use Azure or have ADFS. but it may be viable in the future.
We have users who generally can't be bothered to log in as it doesn't remember their user names and passwords.