Despite encouraging our users to sign in to the client I am finding this difficult as it regularly 'forgets' users details and doesn't sign in correctly on start-up.
Said users then forget their log-in details and passwords so just don't sign in.
Please fix and make more robust.
We also find that the connection client "forgets" the password credentials every 10-15 days or so. It is kind of pain in the neck. Frankly I have not been keeping up to see if our users are actually re-entering their password or just skipping it - I would assume the latter until they get any message saying that they must reconnect.
The token expires as a security rule/feature. You can become Federated with Bentley so that your users will automatically log in with their domain credentials. Please see the link I posted above on Federation.
Thanks
Glenn Fernandes said:You can become Federated with Bentley
What does federated mean?
Hi Stuart,
Here's information on what it means to become federate with Bentley: https://www.bentley.com/Perspectives-and-Viewpoints/Topics/Campaign/Federation
Regards,
Tamicca SellarsProduct Manager I
Tamicca Sellars said:Here's information on what it means to become federate with Bentl
Thanks for the link. Not sure I understand most of the IT terminology so wouldn't know if it would work on our systems!