Greetings,
Yesterday and today, my CONNECTION Client (10.0.11.42) would not log in automatically, even though I have it set to automatically start up and then login when I use Bentley software. The Windows tray icon still showed a red X. When I went to login manually yesterday and today, I got this:
The tray icon still shows a red X.
Another user in my office does not have this issue.
Any ideas as to what might be going on? Are there any steps I might take?
Hello,
Please try the settings in this wiki: https://communities.bentley.com/communities/other_communities/sign-in_assistance_and_web_services/w/wiki/36835/unable-to-click-to-sign-in-or-receive-the-webpage-cannot-be-displayed-after-sign-in
Regards,
Tamicca SellarsProduct Manager I
Is this seriously the answer - "add us to your trusted sites list"? What is the software doing? What are we enabling to occur by changing this setting? In an enterprise, this is not necessarily a simple change to get approved - there has to be a good reason.
You'll find a list of domains in the following FAQ and what they're for: https://communities.bentley.com/communities/other_communities/sign-in_assistance_and_web_services/w/wiki/36380/faq
I too have this problem now. I have installed it on over 50 workstations and do not need additional issues like this throughout the day. In addition, almost EVERYONE complains how it launches non-stop and they can't get rid of it. Most of our users do not even have logins. They want this Connection Client to just go away completely.
Please download and install CONNECTION Client version 10.00.12.08 to resolve your issue: https://store.bentley.com/en/products/iware/1000CC--CONNECTION-client
So I just installed 12.06 and I need 12.08 installed to fix this issue... I just finished coordinating and installing 12.06 on every workstation in our company that runs MicroStation a week ago. It was hours of coordination and emails throughout over a dozen offices. Sigh...
Tamicca,
Though my CONNECTION Client (CC) self-resolved, it is on version 10.00.11.42. Interestingly enough, my CC reports that it is at the latest version:
I assume the 10.00.12.xx builds are not yet available for automatic download, correct? I just want to be sure that's what's up, in case my CC *should* be picking up the availability of the newer version.
Thanks!