Greetings,
Yesterday and today, my CONNECTION Client (10.0.11.42) would not log in automatically, even though I have it set to automatically start up and then login when I use Bentley software. The Windows tray icon still showed a red X. When I went to login manually yesterday and today, I got this:
The tray icon still shows a red X.
Another user in my office does not have this issue.
Any ideas as to what might be going on? Are there any steps I might take?
Hello,
Please try the settings in this wiki: https://communities.bentley.com/communities/other_communities/sign-in_assistance_and_web_services/w/wiki/36835/unable-to-click-to-sign-in-or-receive-the-webpage-cannot-be-displayed-after-sign-in
Regards,
Tamicca SellarsProduct Manager I
Hi Tamicca,
Thanks for your reply! I made the updates to Internet Options as suggested and still received the same result.
is there anything else I might try?
Is this seriously the answer - "add us to your trusted sites list"? What is the software doing? What are we enabling to occur by changing this setting? In an enterprise, this is not necessarily a simple change to get approved - there has to be a good reason.
You'll find a list of domains in the following FAQ and what they're for: https://communities.bentley.com/communities/other_communities/sign-in_assistance_and_web_services/w/wiki/36380/faq
To all interested: this issue self-resolved a few weeks after I reported it.
I wish I could provide more info than that, but that's all I have to report.
Answer Verified By: jcallicott