Good dayRecently we have purchased an update of 6 licenses for microstation powerdraft, including an open access license subscription. We have 11 workstations, 5 with new version and 6 with old version.The workstations on which the 5 new versions are installed also have the old version.For the month of August we received an invoice for the use of 5 licenses. In the Monthly usage by user report, I see users who no longer work with checkouts.Where is the error? and we still have the possibility to cancel the invoice for non-use.Thanks in advance.
Six checked out licenses have been located in the database that are valid through at least November 23, 2018. However, they are not showing on the SELECTserver administration site, hence the confusion. The mismatch is being investigated on our end. Once resolved, you will be able to see them and optionally check them in.