Overages have their consequences Bentley

I'm an autodesk product user mainly, but we have a couple microstation and water cad seats on select.

We got a $500 bill this week for some one opening a third watercad once, likely to just look at the program.

We normally have only one person using it at once, and have never had an overage.

Let me just say that after seeing how Bentley handled this, with a sudden invoice like they did, is the worst thing they could have done.

We have paid about $7,000 a year to them and only use about 1/2 the software. No More.

Node Locked it is.

Parents
  • I seriously think its not even legal to charge that way. I highly recommend to check with our legal department to claim an illegal form of "profiteering" in this method used by Bentley. It cant be legal to charge a customer 100% more due to several minutes if overusage, especially if u cant really deactivate that mess. Would be good if other follow this claim to do some pressure on this practise. 

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  • I seriously think its not even legal to charge that way. I highly recommend to check with our legal department to claim an illegal form of "profiteering" in this method used by Bentley. It cant be legal to charge a customer 100% more due to several minutes if overusage, especially if u cant really deactivate that mess. Would be good if other follow this claim to do some pressure on this practise. 

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