CONNECT Advisor: How to configure a langauge used by GUI?

CONNECT Advisor uses the language of the consuming product it is launched from

if CA is launched from a Japanese MicroStation, CA would show Japanese UI

if CA is launched from a French MicroStation (or any other Bentley Product), CA would show French UI

if you see Czech GUI from Engish MicroStation, then this would be a defect.

CONNECT Advisor generates some diagnostic logs, that I can check to see what could be the issue

can you do the following

• Using Windows Explorer browse to the folder %localappdata%\Bentley\Logs
• Usually it is something like this C:\Users\Username\AppData\Local\Bentley\Logs
• find files that have name advisor in it (eg *advisor*.log*)
• zip and send me all the files  (or put it in a location where I can access it)
• I will analyze and get back

Thanks

Hi Nazeer,

e-mail with zip file attached sent to your bentley.com address.

With regards,

  Jan

I checked the logs at it seems like CA is using the same language as the OS on some versions, and on some versions it uses the product language.

Bentley Standard is : use the OS language for UI. 

Hi Nazeer,

thanks for the details.

Nazeer Hussain Shaikh said:

it seems like CA is using the same language as the OS on some versions, and on some versions it uses the product language.

Which I hope will be classified as bug.

Nazeer Hussain Shaikh said:

Bentley Standard is : use the OS language for UI. 

With all respect, there is no such standard. I know Bentley produces a lot of software and I do not know all (but after 30 years, quite a lot of them) and I am not aware about any such product:

• Power platfrom products (MicroStation etc.): Use installed langauge only (not connected to OS langauge) or can be extended by language pack(s). Also in this case they do not use OS language, in fact ot was discussed recently whether it's possible to add such feature.
• CONNECTION Client: Uses langauge defined during the installation.

Extending situation I used in my older e-mail:

• Windows: OS language is Czech
• MicroStation: English, because of international project (e.g. English speaking worker in Czech company) or simply prefer English terminology (because Czech is often terrible). No problem with the functionality and when needed, can be easily switched to Czech localization in User preferences.
  Of course it can be vice versa, international company uses English Windows, but allows to use Czech langauge pack.
• CONNECTION Client: To use the same language as MicroStation, it's installed in English version. No problem with its functionality.
• CONNECT Advisor: Why in this situation the product use discussed (but not applied) rule "use OS langauge"?

Nazeer Hussain Shaikh said:

Bentley Standard is : use the OS language for UI. 

Maybe it's some internal Bentley standard, but today software standard even for open source voluntary projects is that when possible, OS language is used for the installation and alternatively the first start also, but can be freely configured later (sometimes even without any restart).

It's weird that what is implemented in many open source software by people cannot be done by Bentley as professional software company...

With regards,

  Jan

Yes, issue is added as a bug and working with the localization and internationalization team to find best step moving forward

What was the outcome of this? Bentley Connect Advisor recently started opening in French, despite my OS and all installations being in English. It was installed with OpenRoads Designer.

Hi Travis,

Travis Topperwien said:

What was the outcome of this?

as far as I remember, there was no other than information from Nazeer about logged bug.

But, it should be no problem anymore, because Advisor was canceled and is not installed anymore with MicroStation CE U16 and all products based on the same Power platform version (which applies to the latest ORD version) and the functionality has been migrated directly to CONNECTION Client.

It was not only crappy piece of software, miserably implemented, but above all wrongly designed: This people simply don't understand multi-language reality in some countries and some projects, where Windows, application and language abilities or preferences of a user can represent three different languages.

Travis Topperwien said:

Bentley Connect Advisor recently started opening in French

There is simple solution available: Find where Advisor is installed (should be in C:\Program Files\Common Files\Bentley Shared\CONNECT Advisor\) and remove wrong language folder, which is "ft" in your case. Standard behavior of the most of software today is that when selected localization is not found, English is used.

Regards,

  Jan

Hi Travis,

Travis Topperwien said:

What was the outcome of this?

as far as I remember, there was no other than information from Nazeer about logged bug.

But, it should be no problem anymore, because Advisor was canceled and is not installed anymore with MicroStation CE U16 and all products based on the same Power platform version (which applies to the latest ORD version) and the functionality has been migrated directly to CONNECTION Client.

It was not only crappy piece of software, miserably implemented, but above all wrongly designed: This people simply don't understand multi-language reality in some countries and some projects, where Windows, application and language abilities or preferences of a user can represent three different languages.

Travis Topperwien said:

Bentley Connect Advisor recently started opening in French

There is simple solution available: Find where Advisor is installed (should be in C:\Program Files\Common Files\Bentley Shared\CONNECT Advisor\) and remove wrong language folder, which is "ft" in your case. Standard behavior of the most of software today is that when selected localization is not found, English is used.

Regards,

  Jan