Recently we regularly run into the following problem:
We encounter a very slow start-up of the CONNECT Licensing applications MicroStation and Bentley View. Users have to wait for about 2 minutes !! before the message as shown above appears.What can be the cause of this?
Regards,Andre
Thanks. I have filed SR# 7001201163 for you.
Glenn
Thanks for the information. Can you please direct message me the results? Also, please include your Ultimate ID (or the old SR number) so I can be sure I have you looked up properly. I will have this reviewed and get another SR created for this issue.
Thank you for getting back to me Glenn. I am in the UK and I work alone so I have just the one licence for Microstation which I recently renewed. I did raise a ticket on this last year and with one of the updates to the Connection Client the problem seemed to resolve itself but it reappeared after a time. I always keep the CC updated. I have a CAD workstation running Windows 10 Pro on a 200MB direct broadband ethernet connection. I have a VPN but I activate it only for my Wi-fi connected laptop. I don't of course run MS on that!! Please find attached a screenshot of the health check result that I ran this morning (UK time!!) 4th February. As I say it is no big deal but it would be nice if it could be resolved. Kind regards, Peter