On opening microstation over the last couple of days , users on U11 are receiving the below error. In addition to this it is taking around 2-5mins to open microstation, I presume in an attempt to reach the server??
Same issue here with RAM Structural System and RAM Elements...
Same issue here with Ram Structural System. If I stop the Connection Client, will everything work OK??? It is driving me crazy. I can't get any work done!
Kevin is correct. I don't remember a long wait going from module to module in Ram Structural System before this fiasco. I am having one other issue with the Connection Client. Most of the time, I can find the icon in the system tray. Today, it is running in the background (I think?) as a process when I call the Task Manager but not in the "hidden icons" system tray. I use it to get to our Service Tickets, the forums, wikis, download software updates and other management tasks.
ok - to recap the answers - when the alerting system is functioning properly, the new license system works like the old license system in regards to time to open the product. As I mentioned, we are working to correct the problem. We made a few corrections previously that resolved this for some. Our push today is still ongoing.
Thanks
nope. havent seen it before with the old lic thing. Havend even notived 2 weeks ago. Seems to be an issue seems ~10 days. Maye 2 weeks now. And i can report that while one machine here instantly launches MS CE, an other one might face that 4 min delay and "accept" issue Thing. So it seems not to affect all the same time. Maybe a Bottleneck in the Bentley Server.
problem is that our developers have to wait almost 3 min every 5 min to check their changes in MS CE. And our endusers switching workspaces form our drawing management in a high frequency. For now we are luckily not in production with CE, but If we would be already, Bentley would have some serious issues if 500 users would have to wait 2h of their 8h daily working time over weeks. The real life isnt like "ok we launch it once and we are done for the day".
Thanks for updating us. I will keep an eye on and report if the "fixes" show any improvements.
We have been able to complete our push. This issue should be resolved. Please let me know if this is still an issue.
This appears to be resolved. I will hold off absolute confirmation for a couple of days though
Likewise. I would also like Bentley to assure us that they have sufficient capacity and redundancy in place so this can't happen again.
I would like to see the release of a postmortem and what steps have been taken to prevent this in the future.
License server issue has arisen AGAIN. this time with 15 minute lock out.