Did some research for errors on Bentley’s Website and went into the logs and found several errors that are listed below with how many times it occurred on 3/6/2019 between 8:54 & 9:23.
It's quite obvious that BeLicSvc expands to Bentley License Service but what isn't is that the log tool gets both. What also isn't obvious is that log is in it's own special place.
Bill
It also collects any crash logs if there are any. It's meant to collect any log that may help troubleshoot multiple issues like application issues, licensing issues, etc.
HTH
Regards,
Tamicca SellarsProduct Manager I
One is a CONNECTION Client log and one is the SES Licensing log. That is why they're not the same.
There are TWO gathered by the app and of course it is not uniform:
Hello Bill,
At this time it's not possible. The log collector was created for simple log collection for a user that's not very computer savvy and is not familiar with accessing %localappdata%\Bentley\Logs and %localappdata%\Bentley\Licensing\Logs.
You can access those locations without using the log collector as previously done.