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<?xml-stylesheet type="text/xsl" href="https://communities.bentley.com/cfs-file/__key/system/syndication/rss.xsl" media="screen"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:slash="http://purl.org/rss/1.0/modules/slash/" xmlns:wfw="http://wellformedweb.org/CommentAPI/"><channel><title>Application use limited</title><link>https://communities.bentley.com/communities/other_communities/licensing_cloud_and_web_services/f/forum/176266/application-use-limited</link><description>I am getting the following message when I open my Bentley View connect edition: 
 
 Requested help previously, but nothing seems to solve the problem. I can&amp;#39;t find the send logs now feature as well. Can somebody help. 
 The application also shuts down</description><dc:language>en-US</dc:language><generator>Telligent Community 12</generator><item><title>RE: Application use limited</title><link>https://communities.bentley.com/thread/698963?ContentTypeID=1</link><pubDate>Mon, 28 Feb 2022 08:58:26 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:24c8079e-1103-4cc4-8a74-c6c43c8feae8</guid><dc:creator>Jacek Majda</dc:creator><description>&lt;p&gt;Hi Sally&lt;/p&gt;
&lt;p&gt;Make sure that the machine is continuously connected to the Internet and that you sign into the CONNECTION Client before starting up the application(s).&lt;br /&gt; Also, make sure that your CONNECTION Client is updated to the latest version&lt;br /&gt; More details on the error can be found here: &lt;a title="Learn More - Application use will be limited" href="/communities/other_communities/licensing_cloud_and_web_services/w/wiki/41825/learn-more---application-use-limited" rel="noopener noreferrer" target="_blank"&gt;Learn More - Application use will be limited&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;img alt="Help other Community users" src="/resized-image/__size/320x240/__key/communityserver-discussions-components-files/343368/7532.help_2D00_other_2D00_community_2D00_users.png" /&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Application use limited</title><link>https://communities.bentley.com/thread/698888?ContentTypeID=1</link><pubDate>Mon, 28 Feb 2022 03:00:07 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:8c5cf651-10e1-46a6-a314-67b7da6f50f0</guid><dc:creator>Sally Rashidi</dc:creator><description>&lt;p&gt;Hi&lt;/p&gt;
&lt;p&gt;I have the same problem.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Application use limited</title><link>https://communities.bentley.com/thread/512931?ContentTypeID=1</link><pubDate>Mon, 25 Mar 2019 06:32:40 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:d0a7fd6e-de86-434f-a100-ddb5d3f69d76</guid><dc:creator>Chee Lin Koh</dc:creator><description>&lt;p&gt;Hi Jeremy, i ran the viewer again and it is working already. Thank you for your help.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Application use limited</title><link>https://communities.bentley.com/thread/511513?ContentTypeID=1</link><pubDate>Fri, 15 Mar 2019 17:10:14 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:0a67c0f4-8d8f-4fc0-83ed-d2b600ff8017</guid><dc:creator>Jeremy Hoesly</dc:creator><description>&lt;p&gt;Please run LogCollector again, and submit the latest logs so that I can see if anything changed. Please reply to this post once they have been submitted.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Application use limited</title><link>https://communities.bentley.com/thread/511392?ContentTypeID=1</link><pubDate>Fri, 15 Mar 2019 02:55:52 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:2041c261-0815-4116-aaee-65281e838310</guid><dc:creator>Chee Lin Koh</dc:creator><description>&lt;p&gt;Hi Jeremy, unfortunately, it is still not resolved. Is there anything else i can do?&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Application use limited</title><link>https://communities.bentley.com/thread/511367?ContentTypeID=1</link><pubDate>Thu, 14 Mar 2019 23:34:18 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:9b16f403-6e49-4bdf-9a20-926225814e94</guid><dc:creator>Jeremy Hoesly</dc:creator><description>&lt;p&gt;There was an issue with your login that will require some changes on our end to resolve properly. I will contact you privately with a temporary solution in the interim.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Application use limited</title><link>https://communities.bentley.com/thread/511074?ContentTypeID=1</link><pubDate>Wed, 13 Mar 2019 19:12:16 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:7ba7c65c-88b3-4265-8d29-e5c0b657946a</guid><dc:creator>Felicity De Hart</dc:creator><description>&lt;p&gt;Hi Jeremy&lt;/p&gt;
&lt;p&gt;I upgraded and uploaded the log file -&amp;nbsp;&lt;span&gt;Log - 20190313.zip&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;Regards&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Application use limited</title><link>https://communities.bentley.com/thread/510780?ContentTypeID=1</link><pubDate>Tue, 12 Mar 2019 16:18:13 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:8e6a8a90-3909-4c4e-be81-a93e44e08944</guid><dc:creator>Jeremy Hoesly</dc:creator><description>&lt;p&gt;&lt;a href="/members/8c1ddf30_2d00_b983_2d00_424a_2d00_a7f6_2d00_a5f79941d304"&gt;Chee Lin Koh&lt;/a&gt;, there was an issue with your Bentley login that has been addressed on our end. Please confirm whether the problem is resolved now.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Application use limited</title><link>https://communities.bentley.com/thread/510765?ContentTypeID=1</link><pubDate>Tue, 12 Mar 2019 14:53:09 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:cf45190e-c490-4be9-bf24-816055d55358</guid><dc:creator>Jeremy Hoesly</dc:creator><description>&lt;p&gt;&lt;a href="/members/6891f2d4_2d00_a9ad_2d00_486c_2d00_82ae_2d00_2e71dfde8837"&gt;Felicity De Hart&lt;/a&gt;, you appear to have a version of CONNECTION Client prior to 10.00.13.17 which included the LogCollector utility.&amp;nbsp;If possible, please&amp;nbsp;&lt;a href="https://store.bentley.com/en/products/iware/1000CC--CONNECTION-client" rel="noopener noreferrer" target="_blank"&gt;upgrade to the latest version&lt;/a&gt;. Otherwise, perform the following steps instead:&lt;/p&gt;
&lt;ol&gt;
&lt;li&gt;Open the Windows Start menu, type the following, and press Enter:&lt;br /&gt;%LocalAppData%\Bentley\Licensing&lt;/li&gt;
&lt;li&gt;In the window that appears, zip the Logs folder.&lt;/li&gt;
&lt;li&gt;Privately submit the zip archive via our&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;a href="/help/w/be_communities_help/7079/communities-secure-file-upload" rel="noopener noreferrer" target="_blank"&gt;Communities Secure File Upload&lt;/a&gt;&lt;span&gt;&amp;nbsp;&lt;/span&gt;page.&lt;br /&gt;&lt;strong&gt;Important&lt;/strong&gt;: Do not post the zip archive directly in the forum post since it contains&amp;nbsp;your Windows user and machine names.&lt;/li&gt;
&lt;li&gt;Reply to this forum post once the zip archive has been submitted so that I can retrieve it on my end.&lt;/li&gt;
&lt;/ol&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Application use limited</title><link>https://communities.bentley.com/thread/510637?ContentTypeID=1</link><pubDate>Tue, 12 Mar 2019 07:14:34 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:b4bdf1bb-468b-401f-9103-3a40d29135b5</guid><dc:creator>Felicity De Hart</dc:creator><description>&lt;p&gt;I get no results when typing&amp;nbsp;&lt;span&gt;%CommonProgramFiles%\Bentley Shared\CONNECTION Client\LogCollector.&lt;/span&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Application use limited</title><link>https://communities.bentley.com/thread/510622?ContentTypeID=1</link><pubDate>Tue, 12 Mar 2019 03:43:25 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:c6b2a319-0bd2-422a-bf43-a58f25a6742a</guid><dc:creator>Chee Lin Koh</dc:creator><description>&lt;p&gt;I am facing the same problem. I have uploaded my log as instructed.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Application use limited</title><link>https://communities.bentley.com/thread/510578?ContentTypeID=1</link><pubDate>Mon, 11 Mar 2019 21:09:39 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:2a5bb00e-881d-4eeb-961a-9a2f2cc67c1c</guid><dc:creator>Jeremy Hoesly</dc:creator><description>&lt;p&gt;Diagnostic logs maintained by CONNECTION Client may explain why this error keeps occurring. Please perform the following steps to gather and submit them:&lt;/p&gt;
&lt;ol&gt;
&lt;li&gt;Open the Windows Start menu, type the following, and press Enter:&lt;br /&gt;%CommonProgramFiles%\Bentley Shared\CONNECTION Client\LogCollector&lt;/li&gt;
&lt;li&gt;In the window that appears, click the Collect log.&lt;/li&gt;
&lt;li&gt;Save the resulting zip archive.&lt;/li&gt;
&lt;li&gt;Privately submit the zip archive via our &lt;a href="/help/w/be_communities_help/7079/communities-secure-file-upload" rel="noopener noreferrer" target="_blank"&gt;Communities Secure File Upload&lt;/a&gt; page.&lt;br /&gt;&lt;strong&gt;Important&lt;/strong&gt;: Do not post the zip archive directly in the forum post since it contains&amp;nbsp;your Windows user and machine names.&lt;/li&gt;
&lt;li&gt;Reply to this forum post once the zip archive has been submitted so that I can retrieve it on my end.&lt;/li&gt;
&lt;/ol&gt;
&lt;p&gt;Once received, I will examine the logs for problems and follow up with you.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Application use limited</title><link>https://communities.bentley.com/thread/510290?ContentTypeID=1</link><pubDate>Sun, 10 Mar 2019 19:29:21 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:4d69eee4-e3b5-408d-9093-ade9e166fa0f</guid><dc:creator>Felicity De Hart</dc:creator><description>&lt;p&gt;Good day Jeremy&lt;/p&gt;
&lt;p&gt;I did the above a few times but no success.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Application use limited</title><link>https://communities.bentley.com/thread/509889?ContentTypeID=1</link><pubDate>Thu, 07 Mar 2019 23:28:02 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:b906306e-38d8-4917-88e3-b3bdd7f3f75a</guid><dc:creator>Jeremy Hoesly</dc:creator><description>&lt;p&gt;Please open the Windows Start menu, type Bentley Licensing, and choose Bentley Licensing Tool from the results list. Then select Send Logs Now from the Tools menu.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item></channel></rss>