I recently purchased a perpetual license for Bentley Powerdraft V8i and decided to install the CONNECT version too. When opening the product I was greeted with a 7 day trial dialogue. I contacted the seller and they advised looking at this:-
This article describes how to activate products under a CONNECT license. I found the Bentley licensing tool and it shows the Powerdraft license type as being 'trial', when clearly this should be otherwise. It appears that you can't alter the license type manually either. could someone please advise why the license type is showing 'Trial' when it should show something like 'commercial'?
You would need to check with your account administrator whether he has assigned the Powerdraft entitlement to you. https://communities.bentley.com/products/licensing/w/licensing__wiki/38028/2---entitlement-management-configuration
On the Entitlement Management/Subscription Information page 'Your subscription type is given as NS - no subscription.
Please provide me your site id and email id.
What is 'Site ID'?
My email firstname.lastname@example.org.Gary
Site id is your customer id number. I was able to find details with your email. The issue was with the entitlement country due to which it showed are 'NS- No Subscription' in Entitlement Management. I have changed your entitlement country from United States to United Kingdom in User Management. It will take sometime to reflect the subscription type to "Select" in Entitlement Management. Kindly logged out and log-in again after sometime to check.