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<?xml-stylesheet type="text/xsl" href="https://communities.bentley.com/cfs-file/__key/system/syndication/rss.xsl" media="screen"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:slash="http://purl.org/rss/1.0/modules/slash/" xmlns:wfw="http://wellformedweb.org/CommentAPI/"><channel><title>Connection client has updates but fails to download or install.</title><link>https://communities.bentley.com/communities/other_communities/licensing_cloud_and_web_services/f/forum/181554/connection-client-has-updates-but-fails-to-download-or-install</link><description>Hi, 
 This has been going on for awhile at my company. Client connection has updates, but when I click on it to download and install, it says &amp;quot;installation cancelled&amp;quot; 
 
 I am not an administrator for the computer so a pop up comes up to log in, and I</description><dc:language>en-US</dc:language><generator>Telligent Community 12</generator><item><title>RE: Connection client has updates but fails to download or install.</title><link>https://communities.bentley.com/thread/582043?ContentTypeID=1</link><pubDate>Wed, 22 Apr 2020 07:14:26 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:3d26474a-0da3-481f-8d89-32592902861b</guid><dc:creator>David Nicholson</dc:creator><description>&lt;p&gt;Tamicca,&amp;nbsp; Experiencing the same behaviour as Jen &amp;amp; Mario has outlined.&amp;nbsp; From an Enterprise point of view, I would have thought that the ability to update the CC could have ultimately been managed from the Software Administration portal.&amp;nbsp; &amp;nbsp;The ability to install the downloaded package is a function of the permissions of the user.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Connection client has updates but fails to download or install.</title><link>https://communities.bentley.com/thread/581942?ContentTypeID=1</link><pubDate>Tue, 21 Apr 2020 18:20:39 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:6b87620a-756c-4b77-b5d1-5ce376edb9d4</guid><dc:creator>Bob Rayner</dc:creator><description>&lt;p&gt;Try going to &lt;a href="https://www.bentley.com/en/support"&gt;https://www.bentley.com/en/support&lt;/a&gt; look under Admin Resources see if you have a license, Bentley occasionally will hose this up. If you have a license go to software downloads/Connection Client and download it and run manually. This is not a solution, but a workaround.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Connection client has updates but fails to download or install.</title><link>https://communities.bentley.com/thread/581665?ContentTypeID=1</link><pubDate>Mon, 20 Apr 2020 17:53:35 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:784de462-73b3-4658-aa19-be50768c53a3</guid><dc:creator>MARIO CUERVO</dc:creator><description>&lt;p&gt;I have this same issue, but is says Download Failed (0x80200003) and I am running the CONNECTION Client as administrator.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Connection client has updates but fails to download or install.</title><link>https://communities.bentley.com/thread/529180?ContentTypeID=1</link><pubDate>Mon, 24 Jun 2019 18:07:20 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:05e15bce-ae10-48e1-a1db-e93bbb991c61</guid><dc:creator>Tamicca Sellars</dc:creator><description>&lt;p&gt;Hello,&lt;/p&gt;
&lt;p&gt;Trying running the CONNECTION Client as administrator (right-click on the CONNECTION Client icon &amp;gt; Run as administrator) then try the updates.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item></channel></rss>