<?xml version="1.0" encoding="UTF-8" ?>
<?xml-stylesheet type="text/xsl" href="https://communities.bentley.com/cfs-file/__key/system/syndication/rss.xsl" media="screen"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:slash="http://purl.org/rss/1.0/modules/slash/" xmlns:wfw="http://wellformedweb.org/CommentAPI/"><channel><title>Connection Client Update Fails with Error Forbidden</title><link>https://communities.bentley.com/communities/other_communities/licensing_cloud_and_web_services/f/forum/181825/connection-client-update-fails-with-error-forbidden</link><description>I have tried 4 different machines, and my account seems to be locked out from updating. connection client is not able to check for updates. I get this error when I manually check for updates.</description><dc:language>en-US</dc:language><generator>Telligent Community 12</generator><item><title>RE: Connection Client Update Fails with Error Forbidden</title><link>https://communities.bentley.com/thread/536037?ContentTypeID=1</link><pubDate>Thu, 01 Aug 2019 12:29:13 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:cb11d1cd-62e4-4bd7-9e93-fe48b294333e</guid><dc:creator>TLuke</dc:creator><description>&lt;p&gt;Our wonderful people at Bentley decided to change every ones rights without notification. You must add every ones role&amp;nbsp;&lt;span&gt;Product Deliver - Download in the Admin of members. This really needs to be added automatically when you create a new account slowing down new users creation by ten fold. If you are the admin on the accounts make sure you roles are correct too they jacked mine up in the update.&lt;/span&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Connection Client Update Fails with Error Forbidden</title><link>https://communities.bentley.com/thread/536035?ContentTypeID=1</link><pubDate>Thu, 01 Aug 2019 12:21:07 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:2ce6ee76-d27e-4d8e-b459-7330945064e0</guid><dc:creator>Martin McKenzie</dc:creator><description>&lt;p&gt;I am also receiving this error message. Windows 10, Connection Client 10.00.15.12.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Connection Client Update Fails with Error Forbidden</title><link>https://communities.bentley.com/thread/535584?ContentTypeID=1</link><pubDate>Tue, 30 Jul 2019 18:57:23 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:46ea6a2b-9262-4c6b-b161-297eec9f20d4</guid><dc:creator>Stephanie Spann</dc:creator><description>&lt;p&gt;I likewise had this issue and the response I received from Bentley was that I needed to have a &amp;quot;Product Deliver - Download&amp;quot; role.&amp;nbsp; I had never had that role before&amp;nbsp;and was always able to update my software with the Connection Client.&amp;nbsp; My IT wants to understand why they have to change my role and so I have requested this information, without response.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Connection Client Update Fails with Error Forbidden</title><link>https://communities.bentley.com/thread/535581?ContentTypeID=1</link><pubDate>Tue, 30 Jul 2019 18:53:34 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:8325df03-98b3-4db9-bdb3-bf2042207735</guid><dc:creator>Scott Shugarts</dc:creator><description>&lt;p&gt;I get this same error. Did they ever give you an answer?&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Connection Client Update Fails with Error Forbidden</title><link>https://communities.bentley.com/thread/530383?ContentTypeID=1</link><pubDate>Mon, 01 Jul 2019 17:05:11 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:e8b6a5b3-8990-466e-905e-64c9fe3afd21</guid><dc:creator>Jason Rhodes</dc:creator><description>&lt;div class=""&gt;Hi Tamicca,&lt;/div&gt;
&lt;div class=""&gt;&amp;nbsp;&lt;/div&gt;
&lt;div class=""&gt;No, I&amp;rsquo;ve never had that role, and it&amp;rsquo;s never prohibited the Connection Client from notifying me of updates to installed software.&amp;nbsp; This all started last week, right about the time I was granted access to a Connected Project. Not sure if this problem is related to that, but it did start happening around the same time.&lt;/div&gt;
&lt;div class=""&gt;&amp;nbsp;&lt;/div&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Connection Client Update Fails with Error Forbidden</title><link>https://communities.bentley.com/thread/530381?ContentTypeID=1</link><pubDate>Mon, 01 Jul 2019 16:58:11 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:2af80779-facc-4136-8282-72e7c6262144</guid><dc:creator>TLuke</dc:creator><description>&lt;p&gt;My users show download roles.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Connection Client Update Fails with Error Forbidden</title><link>https://communities.bentley.com/thread/530375?ContentTypeID=1</link><pubDate>Mon, 01 Jul 2019 16:49:15 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:af17d796-3b50-4e0d-b11c-17869fc4cbd8</guid><dc:creator>TLuke</dc:creator><description>&lt;p&gt;We we upgrading systems to Windows 10. Had to download an install&amp;nbsp; of&amp;nbsp;10001511 and install to updates. Even updates are installed it comes back with forbidden when you check&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Connection Client Update Fails with Error Forbidden</title><link>https://communities.bentley.com/thread/530374?ContentTypeID=1</link><pubDate>Mon, 01 Jul 2019 16:47:39 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:77a808be-f899-4ecf-91fd-00e87cfaaf39</guid><dc:creator>Tamicca Sellars</dc:creator><description>&lt;p&gt;Hello,&lt;/p&gt;
&lt;p&gt;Does your account have the Product Deliver -Download role?&amp;nbsp; Can you download from the Software Downloads page?&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Connection Client Update Fails with Error Forbidden</title><link>https://communities.bentley.com/thread/530373?ContentTypeID=1</link><pubDate>Mon, 01 Jul 2019 16:43:10 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:3ca98847-abad-497a-97df-d0bed19df780</guid><dc:creator>Jason Rhodes</dc:creator><description>&lt;p&gt;I&amp;#39;ve logged in to about 5 different machines and get the same error.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Connection Client Update Fails with Error Forbidden</title><link>https://communities.bentley.com/thread/530371?ContentTypeID=1</link><pubDate>Mon, 01 Jul 2019 16:29:10 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:3ec2bb39-2f93-486e-ba66-2beb2b934635</guid><dc:creator>TLuke</dc:creator><description>&lt;p&gt;Getting same issue on about a dozen computers?&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item></channel></rss>