No MicroStation Connect Offline Usage?

MicroStation Connect Edition doesn't start without network connection. It closes without further notice after showing the splash screen. Connection Client opens with 'Connection Issues' error.
Is this expected behavior?

MicroStation Connect Edition 10.12.00.40
Connection Client 10.00.16.10

  • Problem persists with Update 13. So it's back to V8i SS4 for me!

  • Hi,

    in the enterprise control panel https://connect.bentley.com/Enterprise/ goto "Entitlement Management", then use the pull-down menu to go to "License Alerting".  Once you click on a specific product, you can set the option to allow off-line usage.
    -Offline Usage not allowed has the advantage that you should always get notified before you cause an overage.
    -Offline Usage allowed has the advantage that you have the 7-day grace period.

    If it says that offline usage is allowed, but it is not giving it to you,start by upgrading the Connection Client.  If that does not help, then either call tech support or file a Service Request.  There have been multiple issues that I've had to get help on.

    As far as the original post, yes, you are seeing expected behavior.  The Connection Client should have an icon in your taskbar with a red X on it.  You should still be able to open your applications if you have offline usage allowed and are within the 7-day grace period.

    I agree, this is not the best system around.  The 7-day period is not good.  It is reasonably expected that a computer, especially a laptop, may not be used for 7 days,  It is also reasonable to expect someone to go on a 7+ day vacation.  If you do not have an internet connection when you return, then you can not start the applications that you are authorized to use.  Even if you do have an internet connection, if the server is down that day, you have the same issue, even though you have filled all the requirements.

    --Robert

  • FDOT is experiencing the same problem with no 7-day grace period with no internet connection.  This appears to be a bug in the new 16.10 version of Connection Client. We are advising our users to not update Connection Client until it is resolved. Hoping for a resolution soon.

    Matt Sexton
    CADD Applications Support Coordinator
    Florida Department of Transportation
    Engineering/CADD Systems Office
    850-414-4840
    matt.sexton@dot.state.fl.us

  • We're not getting the 7-day grace period since updating to Connection Client version 16.10.  The previous version 15.12 allows offline usage for 7-days. The most recent version shuts down OpenRoads Designer and MicroStation immediately unless you are connected to the internet.

    In 15.12, this happens:

    Connect to internet
    Log in to Connection Client
    Disconnect
    Launch OpenRoads with 7-day grace period

    In 16.10, this happens:

    Connect to internet
    Log in to Connection Client
    Disconnect
    Launch OpenRoads. OpenRoads closes immediately before reaching the file-open dialog.

    Matt Sexton
    CADD Applications Support Coordinator
    Florida Department of Transportation
    Engineering/CADD Systems Office
    850-414-4840
    matt.sexton@dot.state.fl.us