I did make this (Overdo) many times but "on my knees" have to explayned my situation for Bentleys Accounting Department (who is sending me invoices several month after the situations was happend) ,,,that i am only one person in my office and did forgot to logout my laptop before did start up my Microstation on my home office computer. Is there any solution to this problem ??,,, I mean Adobe can do the waning and several others software too,,, I don't even think it's leagal to charge any for somthing you dont know you is about to do,,,,, Not in relation to the purchasing law here in Denmark...
I hope Bentley has the same view of their customers as the customers have of them,,,, As Bentley as a collaborative partner.I mean the collected paymen Bentleys do to the costumors do not have to depends on how many times costumors forget to shut down a sleeping laptop. this is not fair-play !!
Bentley needs to fix their software to account for sleeping computers. If fact, you could have a battery / power supply that dies. Weeks later, when you finally get the battery replaced and your computer comes out of hybernation, Bentley will try to say that your license has been in use that entire time!
We continually get burnt by Bentley on this issue. I have discussed this with countless Bentley reps until I am blue in the face. No one listens. They DON'T CARE!! They simply want to send you a $1,600 invoice because software was inadvertently opened on another device. It is the company Bentley has become. I have been a user for over 20 years and the customer service is disgusting. Good luck.
You are right,,,, Bentley has a problem with this issue and I don't see it otherwise than they maybe has competition from other software, and this is a nother way to make profit on the bottom line,,,,, I think this is the wrong direction to make happy users of Bentleys old and wery expensive software.
I got this invoices too,,,, and it really pissed me off,,, why I did not have any special overnatual way of using 2 computers at the same time,,,, I just is a bizzy Architect who they to make my costumer happy and in my hurry forgot to close my laptop/Microstation and forgot all about it when I came to my office,,,,, then 3 month after I got the little fine overdo note with a little fine invoice of exactly the same 1600$ ,,,,, I would like to know if this number is the same for other users overdo ???
I do hope Bentley is read this string,,, and take action on this issue,,,,this is not what we in Denmark call "Fair Play"
Let us here from Bentley ,,, why is anybody not listen and give some answers on this problem???
They do this because they can and they only care about making $. It's really as simple as that. This has been going on for years now. We've implemented a set of in-house protocols to help eliminate duplicate usage. We only use this software because we have to, not because we want to.