Why do bentleys software not warned you, when you is about to upen the software on your computer when you forgotten to logout on your sleeping laptob??

I did make this (Overdo) many times but "on my knees" have to explayned my situation for Bentleys Accounting Department (who is sending me invoices several month after the situations was happend) ,,,that i am only one person in my office and did forgot to logout my laptop before did start up my Microstation on my home office computer.
Is there any solution to this problem ??,,,
I mean Adobe can do the waning and several others software too,,, I don't even think it's leagal to charge any for somthing you dont know you is about to do,,,,, Not in relation to the purchasing law here in Denmark...

I hope Bentley has the same view of their customers as the customers have of them,,,, As Bentley as a collaborative partner.
I mean the collected paymen Bentleys do to the costumors do not have to depends on how many times costumors forget to shut down a sleeping laptop. this is not fair-play !!

Parents
  • We continually get burnt by Bentley on this issue.  I have discussed this with countless Bentley reps until I am blue in the face.  No one listens.  They DON'T CARE!!  They simply want to send you a $1,600 invoice because software was inadvertently opened on another device.  It is the company Bentley has become.  I have been a user for over 20 years and the customer service is disgusting.  Good luck.

Reply
  • We continually get burnt by Bentley on this issue.  I have discussed this with countless Bentley reps until I am blue in the face.  No one listens.  They DON'T CARE!!  They simply want to send you a $1,600 invoice because software was inadvertently opened on another device.  It is the company Bentley has become.  I have been a user for over 20 years and the customer service is disgusting.  Good luck.

Children