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<?xml-stylesheet type="text/xsl" href="https://communities.bentley.com/cfs-file/__key/system/syndication/rss.xsl" media="screen"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:slash="http://purl.org/rss/1.0/modules/slash/" xmlns:wfw="http://wellformedweb.org/CommentAPI/"><channel><title>MicroStation over usage?</title><link>https://communities.bentley.com/communities/other_communities/licensing_cloud_and_web_services/f/forum/196333/microstation-over-usage</link><description>We have received an invoice from Bentley for over usage. Having just checked this it appears that Bentley have reported usage by pc&amp;#39;s that don&amp;#39;t have MicroStation installed and are just been used (when working from home) to access their work pc via VPN</description><dc:language>en-US</dc:language><generator>Telligent Community 12</generator><item><title>RE: MicroStation over usage?</title><link>https://communities.bentley.com/thread/667431?ContentTypeID=1</link><pubDate>Thu, 19 Aug 2021 21:00:05 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:d6a7b0b8-3c48-42e6-95bd-b1dd11992f4c</guid><dc:creator>MikeH</dc:creator><description>&lt;meta content="text/html; charset=utf-8" /&gt;
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&lt;div class=""&gt;IT would never allow this.&amp;nbsp; We’re just not going to use this process anymore, problem solved!&lt;/div&gt;
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&lt;/div&gt;&lt;/div&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: MicroStation over usage?</title><link>https://communities.bentley.com/thread/667427?ContentTypeID=1</link><pubDate>Thu, 19 Aug 2021 20:37:55 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:0cd89af3-6b39-4e42-9097-967ca8014496</guid><dc:creator>Oto</dc:creator><description>&lt;p&gt;don&amp;#39;t be silly you can as this is temporal variable. Just after connecting to RDP run CMD and input set %&lt;span&gt;CLIENTNAME%=computer name&lt;br /&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span&gt;What version of Watercad are you using? Is it activated trough connection client(SES)?&lt;/span&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: MicroStation over usage?</title><link>https://communities.bentley.com/thread/667418?ContentTypeID=1</link><pubDate>Thu, 19 Aug 2021 20:00:47 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:f1ef2bef-5c02-4f36-b27d-0b7cdd5e7f6a</guid><dc:creator>MikeH</dc:creator><description>&lt;p&gt;Thanks, but we cannot do that.&amp;nbsp; These are our company wide conference room computers and cannot be altered in such a manner.&amp;nbsp; Every other software works just fine....just not Bentley.&amp;nbsp; I guess that should of been expected.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: MicroStation over usage?</title><link>https://communities.bentley.com/thread/667417?ContentTypeID=1</link><pubDate>Thu, 19 Aug 2021 19:55:02 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:775b93a8-f82c-4feb-9bca-a0ebba53bcb6</guid><dc:creator>Oto</dc:creator><description>&lt;p&gt;You can workaround the issue by setting&amp;nbsp;&lt;span&gt;CLIENTNAME&amp;nbsp;variable. See my previous comment. Remote desktop sets&amp;nbsp;remote machine name same as client machine name that is why Connect detects it as extra usage.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: MicroStation over usage?</title><link>https://communities.bentley.com/thread/667379?ContentTypeID=1</link><pubDate>Thu, 19 Aug 2021 16:10:44 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:83e9ea4f-fe08-45e7-a97e-63f3116d55c6</guid><dc:creator>MikeH</dc:creator><description>&lt;p&gt;Thanks for trying to help Robert but this really does us no good if we don&amp;#39;t know which one will work with Bentleys convoluted polices and we&amp;#39;re not going to try and hope they work within the confusing realm of Bentley polices.&amp;nbsp;&amp;nbsp;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: MicroStation over usage?</title><link>https://communities.bentley.com/thread/667378?ContentTypeID=1</link><pubDate>Thu, 19 Aug 2021 16:07:44 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:ad38a0b5-582d-4b35-a29f-480b8e752820</guid><dc:creator>RobertArnold</dc:creator><description>&lt;p&gt;Hi Mike,&lt;/p&gt;
&lt;p&gt;Some of the possible products would be TightTNC, UltraTNC, GoToMyPC, TeamViewer, etc.&amp;nbsp; You can do an internet search for &amp;quot;remote desktop control&amp;quot; to get all sorts of software--from free to expensive.&amp;nbsp; I have not found the perfect choice, so if anyone else has information...&lt;/p&gt;
&lt;p&gt;Basically, Microsoft Remote Desktop Connection signs into the computer as a new user.&amp;nbsp; This stems from the Microsoft idea of a business server with a dumb terminal, where everyone checks into the server to get their personal settings.&amp;nbsp; Most of the other remote desktop software essentially sends mouse and keyboard instructions to the remote computer and gets back the picture that is on the screen.&amp;nbsp; In other words, it&amp;#39;s almost like using a long extension chord for your keyboard, mouse, and monitor--just over the network.&amp;nbsp; The remote computer sees you as if your were sitting right there.&lt;/p&gt;
&lt;p&gt;--Robert&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: MicroStation over usage?</title><link>https://communities.bentley.com/thread/667364?ContentTypeID=1</link><pubDate>Thu, 19 Aug 2021 15:31:35 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:322fa13a-fa4b-4a33-a3e5-9c5649efb858</guid><dc:creator>MikeH</dc:creator><description>&lt;p&gt;What other remote control software do you recommend that would fix our issue?&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;In addition, when using the RDC connection it does not activate our Excessive Usage alert that we have setup to avoid this very issue.&amp;nbsp; Again, very bad policy/software structure.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: MicroStation over usage?</title><link>https://communities.bentley.com/thread/667362?ContentTypeID=1</link><pubDate>Thu, 19 Aug 2021 15:26:25 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:ec5f37eb-d01b-4c0e-9e3b-a07b6297024b</guid><dc:creator>RobertArnold</dc:creator><description>&lt;p&gt;Hi,&lt;/p&gt;
&lt;p&gt;The issue with Microsoft&amp;#39;s Remote Desktop Connection is that it signs in as a new user.&amp;nbsp; If you were to use a different remote control software, you can control the computer as if you were sitting at the desk.&amp;nbsp; That means there is only one user logged in, and only one charge from Bentley.&lt;/p&gt;
&lt;p&gt;--Robert&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: MicroStation over usage?</title><link>https://communities.bentley.com/thread/667360?ContentTypeID=1</link><pubDate>Thu, 19 Aug 2021 15:22:21 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:8be383a5-e0a5-4f36-902a-58e2b6ada659</guid><dc:creator>MikeH</dc:creator><description>&lt;p&gt;We have the same issue with Watercad.&amp;nbsp; We login to a computer with WaterCad in our conference room using Remote Desktop Connection.&amp;nbsp; We start WaterCad and then we get hit with excessive usage (we only have 1&amp;nbsp; license).&amp;nbsp; Like all Bentley polices, this makes no sense &amp;nbsp;We are using Watercad on 1 CPU, 1 license, not 2.&amp;nbsp;&amp;nbsp;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: MicroStation over usage?</title><link>https://communities.bentley.com/thread/585497?ContentTypeID=1</link><pubDate>Fri, 08 May 2020 19:06:26 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:bce2e862-804e-490a-ae54-324bef89f304</guid><dc:creator>Steven W</dc:creator><description>&lt;p&gt;All, my firm had the same issue at the beginning of the 1st Qtr. The new connect client only records usage of SS10 and above. We had a local SS supporting our v8(2004) clients.&amp;nbsp; When reviewing the license usage through the Connect portal. The v8 license usage would only state &amp;quot;deployed&amp;quot; with no user or machine info.&amp;nbsp; As the users started using the new v8i workspace and the old v8 workspace to keep production moving.&amp;nbsp; Overages started to show up.&lt;/p&gt;
&lt;p&gt;To correct the overage issue.&amp;nbsp; The local SS was shut down and the clients were reconfigured to point at the &amp;quot;selectserver.bentley.com&amp;quot; license server.&amp;nbsp; Now the when reviewing license usage on the Connect portal you see both v8 &amp;amp; v8i usage for the same client with no overages.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: MicroStation over usage?</title><link>https://communities.bentley.com/thread/584659?ContentTypeID=1</link><pubDate>Tue, 05 May 2020 14:46:39 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:1dac6255-785b-4bbe-b031-0afb6efde3cf</guid><dc:creator>Jeremy Hoesly</dc:creator><description>&lt;p&gt;For SES-based products, the shared workstation scenario you described could cause&amp;nbsp;overlapping usage since suspended Windows user sessions are still running products in the background. The following wiki provides a solution to &lt;a href="/products/licensing/w/licensing__wiki/43969/how-to-ensure-usage-from-only-one-user-on-a-shared-workstation"&gt;prevent overlapping usage on a shared workstation&lt;/a&gt;.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: MicroStation over usage?</title><link>https://communities.bentley.com/thread/584562?ContentTypeID=1</link><pubDate>Tue, 05 May 2020 08:48:35 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:3ea4c045-4c5b-48ee-ba31-de9df8be0f77</guid><dc:creator>Oto</dc:creator><description>&lt;p&gt;Yes this may seem the issue. Bentley will consider this as real usage if Microstation was left open and another user connected using RDP that is why it logs the client name in the first place so not to multiply licenses by RDP.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: MicroStation over usage?</title><link>https://communities.bentley.com/thread/584472?ContentTypeID=1</link><pubDate>Mon, 04 May 2020 20:22:16 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:1991f96a-303b-499d-8baf-75c25afe3689</guid><dc:creator>Jeremy Hoesly</dc:creator><description>&lt;p&gt;Product usage over a Remote Desktop session, particularly for SES-based products, may be logged against the remote client name instead of the host machine. The following wiki explains &lt;a href="/products/licensing/w/licensing__wiki/47070/how-remote-usage-is-recorded" rel="noopener noreferrer" target="_blank"&gt;how remote usage is recorded&lt;/a&gt;. As Oto mentioned, however, the differences in the reported machine name alone do not explain the term licensing usage. Are you seeing&amp;nbsp;overlapping usage for both the host machine and remote clients?&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: MicroStation over usage?</title><link>https://communities.bentley.com/thread/584440?ContentTypeID=1</link><pubDate>Mon, 04 May 2020 16:52:42 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:aa1cd022-4237-492e-b49d-cd6344afdb2c</guid><dc:creator>RobertArnold</dc:creator><description>&lt;p&gt;Hi,&lt;/p&gt;
&lt;p&gt;If I understand things correctly, if a computer can have multiple logins (especially at the same time), the licensing will use the client&amp;#39;s computer name (rather than the server).&amp;nbsp; This could cause overages if there are multiple logins with Microstation open.&lt;/p&gt;
&lt;p&gt;--Robert&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: MicroStation over usage?</title><link>https://communities.bentley.com/thread/583943?ContentTypeID=1</link><pubDate>Thu, 30 Apr 2020 11:10:46 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:5a29d06b-98f6-40cc-975f-ba2985fcbd06</guid><dc:creator>stuartw</dc:creator><description>&lt;p&gt;&lt;span&gt;Can someone from Bentley respond to this please.&lt;/span&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: MicroStation over usage?</title><link>https://communities.bentley.com/thread/583704?ContentTypeID=1</link><pubDate>Wed, 29 Apr 2020 11:18:36 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:f37efd7d-35ab-4e23-88f3-faa27787cce6</guid><dc:creator>Oto</dc:creator><description>&lt;p&gt;If you connect using RDP then remote desktop computer name is used when running Microstation on target machine. At least it was problem for pre-SS10 v8i programs. It is &amp;quot;feature&amp;quot; of RDP which breaks Bentley XM licensing scheme. So it shows that home-user machines has used Micrrostation even if not installed on their machines. Not sure how you get overusage as then you need leave it open on target machine after disconnect and even then 10min counter interval and &amp;quot;free&amp;quot; first 10mins which are not counted should prevent generationg of overusage. I had this issue when trying to activate server license where only RDP connection is available and then only option was to set licence cmd as scheduled task so it checks out I am not connected.&lt;/p&gt;
&lt;p&gt;You can check it out. Access computer using RDP and then run CMD and type &amp;quot;&lt;a href="/products/licensing/w/licensing__wiki/47070/how-remote-usage-is-recorded"&gt;set &lt;span class="st"&gt;&lt;em&gt;CLIENTNAME&lt;/em&gt;&lt;/span&gt;&lt;/a&gt;&amp;quot; it will show computer name from which you are accessing.&lt;/p&gt;
&lt;p&gt;Which MicroStation version are they using?&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: MicroStation over usage?</title><link>https://communities.bentley.com/thread/583655?ContentTypeID=1</link><pubDate>Wed, 29 Apr 2020 07:52:01 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:88f01b0b-eb18-4cc2-8c00-d9f9cfbefa3a</guid><dc:creator>stuartw</dc:creator><description>[quote userid="5932" url="~/products/licensing/f/licensing-and-activation-forum/196333/microstation-over-usage/583644"]Using MS Remote access the remote computer name is used[/quote]
&lt;p&gt;Why would it so that when that pc doesn&amp;#39;t have MicroStation on it?&lt;/p&gt;
&lt;p&gt;&lt;span&gt;Can someone from Bentley respond to this please.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: MicroStation over usage?</title><link>https://communities.bentley.com/thread/583654?ContentTypeID=1</link><pubDate>Wed, 29 Apr 2020 07:50:54 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:4feadb02-d065-472c-be90-77b43bb0c3e7</guid><dc:creator>stuartw</dc:creator><description>[quote userid="5932" url="~/products/licensing/f/licensing-and-activation-forum/196333/microstation-over-usage/583644"]but it shouldn&amp;#39;t generate overusage.[/quote]
&lt;p&gt;I agree.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Can someone from Bentley respond to this please.&amp;nbsp;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: MicroStation over usage?</title><link>https://communities.bentley.com/thread/583644?ContentTypeID=1</link><pubDate>Wed, 29 Apr 2020 07:03:10 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:b782f1de-f42e-4c7c-b5ee-fef1a33b035b</guid><dc:creator>Oto</dc:creator><description>&lt;p&gt;Using MS Remote access the remote computer name is used so it can trigger wrong usage but it shouldn&amp;#39;t generate overusage.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item></channel></rss>