Our projectWise Integration Server service is stopping. I am seeing the following message in the even log.
"Server: SELECTserver has not been contacted for 30 days. ProjectWise Integration Server is now running with a 4 hour evaluation license"
We are currently running in eval mode.
What is causing this?
Thanks
Typically this means that a network security policy is preventing the ProjectWise Integration Server service from renewing the activation status. To get up and running again, run the licensetool.exe on the PW server and select tools>send logs now. If your ProjectWIse service runs under a specific domain account, make sure that account has the necessary permissions to connect to SELECTserver.bentley.com. If you are unsure, try logging onto the server as that user and running the license tool under that windows profile. This mimics the behavior of what is happening when no one is logged onto the server and it is the PW service attempting to make that connection.
The ProjectWise services run under a service account. I did cut and paste SELECTserver.bentley.com into my browser and I was able to hit the page, which displayed a message "Project Time Log No data was found for the requested user."
When I try to run the license manager it just locks up and throws and error. What other trouble shooting can I do.
Hi, I got a similar issue from Chinese user today. The server (windows) was login by IT's Admin account , and PW DI service is run by another domain account.
After logging Server (windows) with the same domain account, this problem be solved.