connection client page expired

Getting this on several of our PCs after entering the email address. Also seem to have lost the ability to download software.

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  • Latest, for the moment, is 10.00.19.31. Right-click the windows button and pick the top item. You can search inside that for Conn and it will show the version (or if apps/features, you click on the name for it to expand because modern UIs hide useful stuff).

    Elsewhere, someone posted their logs showing their system cannot find a key server. Try this command in a command window:
    nslookup buddi.bentley.com
    and if it fails to return a number, that would indicate DNS on your end is not getting the address required.

    For us, none of that mattered. We just had to exit the app using the icon in the taskbar then reopen. Closing it doesn't work.

    Bill