I'm getting software download forbidden on an account (mine) that has always had rights.. How do I get the right back?
Just to confirm it's this account not the other one that has the problem. I don't have rights on the other one but do on this.
And also if I try running updates from the Connect client it say forbidden. I have the product download role on my account. Please can Bentley sort this out it's a major problem.
Nope . Same result. Still telling me i don't have rights to download software.
Hi Duncan,
Try signing in using Incognito mode in Chrome to see if you download. If it works clear your browser cache.
Regards,
Tamicca SellarsProduct Manager I