Is there any way to activate a licence for Powerdraft offline?

Hi,

The option available is to check out a license.  I will make the assumption that they are using the Subscription Entitlement Service, so here are the instructions:

https://communities.bentley.com/products/licensing/w/licensing__wiki/41085/how-to-check-out-licenses

Thanks,

Glenn

Hi Glenn,

thanks for the quick response. I hope, my client will be able to proceed.

Regards,

Gerald

Hi Glenn,

apparently, my customer did not succeed.

They are telling me, that button to check out the licence is disabled.

What does it mean? Is their lic. not fully registered? Or is it related to maintenance?

Are you able to check customer's status? Or is the a direct contact to Bentley?

Thanks for some more ideas.

Regards,

Gerald

Hi,

Are you sure that the user met this requirement as stated in the article?

*Please note: An Organization needs to have one person with access to a machine that can check out a license policy file that can be distributed to those without access. 

Also - were all the fields filled in using valid information?

Thanks,

Glenn

Hi Glenn,

what does it actually mean: An organization needs to have one person ...?

Are there more requirements as having the credentials and admin user rights? Can you log in from any machine as long as matching the requirements?

Thanks,

Gerald