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<?xml-stylesheet type="text/xsl" href="https://communities.bentley.com/cfs-file/__key/system/syndication/rss.xsl" media="screen"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:slash="http://purl.org/rss/1.0/modules/slash/" xmlns:wfw="http://wellformedweb.org/CommentAPI/"><channel><title>Unable to Uninstall WATERCAD or CONNECTION Client.</title><link>https://communities.bentley.com/communities/other_communities/licensing_cloud_and_web_services/f/forum/209532/unable-to-uninstall-watercad-or-connection-client</link><description>Hi, 
 I recently installed WATERCAD on my personal desktop because I needed to record a lecture for my class. I have some major concerns about the behavior of CONNECTION Client 
 1. It refuses to exit. When I exit the software, it comes back. I do not</description><dc:language>en-US</dc:language><generator>Telligent Community 12</generator><item><title>RE: Unable to Uninstall WATERCAD or CONNECTION Client.</title><link>https://communities.bentley.com/thread/633863?ContentTypeID=1</link><pubDate>Thu, 11 Feb 2021 23:11:45 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:b9270b16-74f6-4cc8-9bba-ecb6ab2172e4</guid><dc:creator>Trent Simpson</dc:creator><description>&lt;p&gt;You are no different than many/all power users, we like to know what&amp;#39;s happening on our machines; which Bentley doesn&amp;#39;t seem to accept or acknowledge.&lt;/p&gt;
&lt;p&gt;Our workaround was to write a quick script to kill the two processes (CC and Licensing): we added the script to the machine startup on a timer (to allow the processes to start first) - this kills them initially. Then we put a shortcut on the desktop to allow users to manually kill them after each Bentley software use (if they want).&lt;/p&gt;
&lt;p&gt;I guess the developer next-step would be to attach the script to a system &amp;#39;close-software&amp;#39; event.. but that was a bit too &amp;#39;next level&amp;#39; for us.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Unable to Uninstall WATERCAD or CONNECTION Client.</title><link>https://communities.bentley.com/thread/633846?ContentTypeID=1</link><pubDate>Thu, 11 Feb 2021 21:07:29 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:521adbe5-ec11-446f-b8fc-75b8c587454e</guid><dc:creator>Bill Graefe</dc:creator><description>&lt;p&gt;As you can see from my boring signature, I can&amp;#39;t fix it. Only offering what works for me. I would not be surprised if it is scanning the machine and it does report back activity (don&amp;#39;t know if it is more than use of SES software). It complains if it doesn&amp;#39;t get a login at least once a month.&lt;/p&gt;
&lt;p&gt;I remove their software on a very frequent basis without problems. Of course, CC is required if you use any SES license managed by CC which it appears you do.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Unable to Uninstall WATERCAD or CONNECTION Client.</title><link>https://communities.bentley.com/thread/633776?ContentTypeID=1</link><pubDate>Thu, 11 Feb 2021 14:43:30 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:b0d00e7e-a48d-4aea-91cc-e5c5ff7f6608</guid><dc:creator>Jagadish Torlapati</dc:creator><description>&lt;p&gt;Thank you for your help. I pm&amp;#39;d you my log file. I understand that I can leave CC in the background but I&amp;#39;d rather not. I like being aware of what programs are running in the background and prefer to have control over what I choose to run.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Unable to Uninstall WATERCAD or CONNECTION Client.</title><link>https://communities.bentley.com/thread/633772?ContentTypeID=1</link><pubDate>Thu, 11 Feb 2021 14:26:45 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:92f00b0e-82ff-4142-a7d9-8310b6dfe95f</guid><dc:creator>Glenn Fernandes</dc:creator><description>&lt;p&gt;Can you open the CC, run the log collector, and send me the data?&amp;nbsp; Also, is there a reason why you need to exit out when not using it?&amp;nbsp; I don&amp;#39;t normally go into my installed applications that need it and the CC doesn&amp;#39;t pop up on my machine. That said, if i sign out it doesn&amp;#39;t try to open unless I open an application that needs it.&lt;/p&gt;
&lt;p&gt;Thanks&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Unable to Uninstall WATERCAD or CONNECTION Client.</title><link>https://communities.bentley.com/thread/633770?ContentTypeID=1</link><pubDate>Thu, 11 Feb 2021 14:21:40 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:44197a9a-f26f-484c-9134-72ecab2b0f35</guid><dc:creator>Jagadish Torlapati</dc:creator><description>&lt;p&gt;Hi Glenn,&lt;/p&gt;
&lt;p&gt;As I had mentioned in my original post, CC keeps auto-starting even if I &amp;quot;exit&amp;quot; from the tray. It only stays off if I &amp;quot;end tasks&amp;quot; for licensing server and&amp;nbsp; connection client from the task bar. I am not sure why CC needs to stay in the tray when I am not actively running any Bentley software.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Unable to Uninstall WATERCAD or CONNECTION Client.</title><link>https://communities.bentley.com/thread/633768?ContentTypeID=1</link><pubDate>Thu, 11 Feb 2021 14:15:51 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:5f621392-a205-4482-97b1-9b301f6079fc</guid><dc:creator>Jagadish Torlapati</dc:creator><description>&lt;p&gt;Hi Bill,&lt;/p&gt;
&lt;p&gt;The only thing enabled was the Bentley licensing server and I disabled it. I understand that I can end task or disable it but I don&amp;#39;t think software should work this way. When I am not running software that needs CC, it should stay off. I don&amp;#39;t know why include the &amp;quot;Exit&amp;quot; open when it opens 2 seconds later. This is malware-like behavior and poorly programmed in my opinion.&lt;/p&gt;
&lt;p&gt;Also, my problem now is that I cannot uninstall the software from my own computer which is ridiculous.&lt;/p&gt;
&lt;p&gt;Edit: Forgot to add that I am using Windows 10&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Unable to Uninstall WATERCAD or CONNECTION Client.</title><link>https://communities.bentley.com/thread/633678?ContentTypeID=1</link><pubDate>Thu, 11 Feb 2021 03:19:34 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:5244491f-1b60-4614-afb8-60097a1bfbe2</guid><dc:creator>Bill Graefe</dc:creator><description>&lt;p&gt;I should have included disabling automatic updates inside Connection Client. If it is able to update, it likely will overwrite the disabled startup.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Unable to Uninstall WATERCAD or CONNECTION Client.</title><link>https://communities.bentley.com/thread/633656?ContentTypeID=1</link><pubDate>Wed, 10 Feb 2021 20:54:44 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:83731307-6acb-494f-a138-400f1d0ad9cd</guid><dc:creator>Bill Graefe</dc:creator><description>&lt;p&gt;If you are running Windows 7, please don&amp;#39;t. You probably are not getting security patches. Use W10&lt;/p&gt;
&lt;p&gt;You have to sign into CC to license as mentioned by Glenn but that&amp;#39;s only if the Bentley software is running or you are using its Sync Cloud feature. The best option to you is to&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;open Task Manager, Startup tab, locate all entries that start with Bentley and disable (that&amp;#39;s autostart) This may require elevation (run as admin)&lt;/li&gt;
&lt;li&gt;Sign into CC whenever it is automatically opened by the software that needs it.&lt;/li&gt;
&lt;li&gt;Whenever not using&amp;nbsp;any Bentley software&amp;nbsp;and it&lt;span&gt;&amp;nbsp;&lt;/span&gt;is open, use Task Manager or PowerShell to end task on anything that starts with Bentley (License and CC). They will not reopen until you open software that needs&lt;span&gt;&amp;nbsp;&lt;/span&gt;them.&lt;/li&gt;
&lt;/ul&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Unable to Uninstall WATERCAD or CONNECTION Client.</title><link>https://communities.bentley.com/thread/633565?ContentTypeID=1</link><pubDate>Wed, 10 Feb 2021 12:22:48 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:4312453d-8180-495e-bc53-23c4f661c3b1</guid><dc:creator>Glenn Fernandes</dc:creator><description>&lt;p&gt;Can you please provide more details as to what you are running and your environment, such as: What are you&amp;nbsp; Exiting?&amp;nbsp; An application, or are you shutting down a machine?&amp;nbsp; Are you signed in?&lt;/p&gt;
&lt;p&gt;The CC is needed to activate your applications that are using the Subscription Entitlement Service (not SELECTserver activation keys) so it needs to run.&amp;nbsp; There are two settings for it, &amp;#39;Automatically sign me in&amp;#39; and &amp;#39;Minimize CONNECTION Client after sign in&amp;#39;.&lt;/p&gt;
&lt;p&gt;Thanks&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Unable to Uninstall WATERCAD or CONNECTION Client.</title><link>https://communities.bentley.com/thread/633479?ContentTypeID=1</link><pubDate>Tue, 09 Feb 2021 21:07:32 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:e3f516bb-7226-4c77-b093-c8ce3c268e12</guid><dc:creator>Kyle Nesbitt</dc:creator><description>&lt;p&gt;The connection client is ridiculous. There is no setting to tell it to not auto-launch and every time I exit, it pops up again.&amp;nbsp;&amp;nbsp;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item></channel></rss>