LEAP PRESTO INSTALLATION

Good Morning, i switched laptops and i am trying to install the LEAP PRESTO software in my new laptop. I have created a support ticket thru Bentley and i was provided with a .exe file to install.

I have followed all the installations steps, i see all files were downloaded to the right folder but the program does not start when i click in Presto.exe file.

Can i get a phone number to call and walk thru the installation process please?

Thanks