Hi,
I am a new trial user (for now) and I have log in on the Bently connection client, but when I try to open some Synchro project, the first thing to popup is to enter user name and password. How to get password and username?
Is there anyone else at your company that is having this issue? I am wondering if that site is blocked. I would check your IT settings to make sure that site is whitelisted. You can get the list of sites that need to be accessible here: https://communities.bentley.com/communities/other_communities/sign-in_assistance_and_web_services/w/wiki/36380/faq
If that still fails, I would contact support so they can look into this more. They will ask for the log files.
Thanks,
Glenn