<?xml version="1.0" encoding="UTF-8" ?>
<?xml-stylesheet type="text/xsl" href="https://communities.bentley.com/cfs-file/__key/system/syndication/rss.xsl" media="screen"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:slash="http://purl.org/rss/1.0/modules/slash/" xmlns:wfw="http://wellformedweb.org/CommentAPI/"><channel><title>Connection Client, Connection Failure</title><link>https://communities.bentley.com/communities/other_communities/licensing_cloud_and_web_services/f/forum/212140/connection-client-connection-failure</link><description>This week my entire company has been having the same issue. Every time we try to login to the Connection Client (V 11.0.2.20) we get a Connection Failure screen. 
 
 In about 5 days we will lose all access to our software if we can not get this fixed</description><dc:language>en-US</dc:language><generator>Telligent Community 12</generator><item><title>RE: Connection Client, Connection Failure</title><link>https://communities.bentley.com/thread/645502?ContentTypeID=1</link><pubDate>Mon, 19 Apr 2021 20:07:38 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:049140c6-78e8-420c-a75d-c6a6ee79a77a</guid><dc:creator>Daniel Young</dc:creator><description>&lt;meta content="text/html; charset=utf-8" /&gt;
&lt;meta name="Generator" content="Microsoft Word 15 (filtered medium)" /&gt;
&lt;!--[if !mso]&gt;&lt;![endif]--&gt;&lt;!--[if gte mso 9]&gt;&lt;![endif]--&gt;&lt;!--[if gte mso 9]&gt;&lt;![endif]--&gt;


&lt;div class="WordSection1"&gt;
&lt;div class=""&gt;Thank you. I have a ticket opened now. &lt;/div&gt;
&lt;div class=""&gt;&amp;nbsp;&lt;/div&gt;
&lt;div&gt;
&lt;div class=""&gt;&lt;b&gt;&lt;span style="font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:black;"&gt;Daniel Young&amp;nbsp;
&lt;/span&gt;&lt;/b&gt;&lt;span style="font-size:8.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:black;"&gt;&lt;/span&gt;&lt;/div&gt;
&lt;div class=""&gt;&lt;i&gt;&lt;span style="font-size:10.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:black;"&gt;IT Support Coordinator&lt;/span&gt;&lt;/i&gt;&lt;span style="font-size:10.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:black;"&gt;&lt;/span&gt;&lt;/div&gt;
&lt;div class=""&gt;&lt;span style="font-size:6.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:black;"&gt;&amp;nbsp;&lt;/span&gt;&lt;/div&gt;
&lt;div class=""&gt;&lt;span style="font-size:6.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:black;"&gt;&amp;nbsp;&lt;/span&gt;&lt;/div&gt;
&lt;div class=""&gt;&lt;!--[if gte vml 1]&gt;




















&lt;![endif]--&gt;&amp;lt;![if !vml]&amp;gt;&lt;img width="109" height="84" style="width:1.1354in;height:.875in;" src="/cfs-file/__key/communityserver-discussions-components-files/343368/5086.image005.jpg" align="left" hspace="12" alt=" " /&gt;&amp;lt;![endif]&amp;gt;&lt;span style="font-size:10.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:black;"&gt;t
 479.273.7780 ext 139&lt;/span&gt;&lt;/div&gt;
&lt;div class=""&gt;&lt;span style="font-size:10.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:black;"&gt;c 479.866.7461&lt;/span&gt;&lt;/div&gt;
&lt;div class=""&gt;&lt;span style="font-size:10.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:black;"&gt;&amp;nbsp;&lt;/span&gt;&lt;/div&gt;
&lt;div class=""&gt;&lt;span style="font-size:10.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:#ED6C01;"&gt;&lt;a href="mailto:daniel.young@hfa-ae.com"&gt;&lt;u&gt;&lt;span style="font-size:11.0pt;font-family:&amp;#39;Calibri&amp;#39;,sans-serif;color:#ED6C01;border:none;"&gt;&lt;span style="border:none;"&gt;daniel.young@hfa-ae.com&lt;/span&gt;&lt;/span&gt;&lt;/u&gt;&lt;/a&gt;&lt;/span&gt;&lt;span style="font-size:10.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:black;"&gt;&lt;/span&gt;&lt;/div&gt;
&lt;div class=""&gt;&lt;span style="font-size:10.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:#ED6C01;"&gt;&lt;a href="http://www.hfa-ae.com/"&gt;&lt;u&gt;&lt;span style="font-size:11.0pt;font-family:&amp;#39;Calibri&amp;#39;,sans-serif;color:#ED6C01;border:none;"&gt;&lt;span style="border:none;"&gt;www.hfa-ae.com&lt;/span&gt;&lt;/span&gt;&lt;/u&gt;&lt;/a&gt;&lt;/span&gt;&lt;/div&gt;
&lt;div class=""&gt;&lt;span style="font-size:10.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:black;"&gt;&amp;nbsp;&lt;/span&gt;&lt;/div&gt;
&lt;div class=""&gt;&lt;b&gt;&lt;span style="font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:black;"&gt;HFA&lt;/span&gt;&lt;/b&gt;&lt;span style="font-size:9.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:black;"&gt; (Harrison French &amp;amp; Associates)&lt;/span&gt;&lt;/div&gt;
&lt;div class=""&gt;&lt;i&gt;&lt;span style="font-size:9.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:black;"&gt;Creative&lt;/span&gt;&lt;/i&gt;&lt;span style="font-size:9.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:black;"&gt; Solutions, Meaningful
&lt;i&gt;Places&lt;/i&gt;&lt;/span&gt;&lt;/div&gt;
&lt;div class=""&gt;&lt;span style="font-size:9.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:black;"&gt;1705 S. Walton Blvd Suite 3, Bentonville, AR 72712&lt;/span&gt;&lt;/div&gt;
&lt;div class=""&gt;&lt;span style="font-size:8.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:#ED6C01;"&gt;&lt;a href="http://hfa-ae.com/contact"&gt;&lt;u&gt;&lt;span style="font-family:&amp;#39;Calibri&amp;#39;,sans-serif;color:#ED6C01;border:none;"&gt;&lt;span style="border:none;"&gt;Bentonville&lt;/span&gt;&lt;/span&gt;&lt;/u&gt;&lt;/a&gt;&lt;/span&gt;&lt;span style="font-size:9.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:black;"&gt;
 | &lt;/span&gt;&lt;span style="font-size:8.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:#ED6C01;"&gt;&lt;a href="http://hfa-ae.com/contact"&gt;&lt;u&gt;&lt;span style="font-family:&amp;#39;Calibri&amp;#39;,sans-serif;color:#ED6C01;border:none;"&gt;&lt;span style="border:none;"&gt;Boston&lt;/span&gt;&lt;/span&gt;&lt;/u&gt;&lt;/a&gt;&lt;/span&gt;&lt;span style="font-size:9.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:black;"&gt;
 | &lt;/span&gt;&lt;span style="font-size:8.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:#ED6C01;"&gt;&lt;a href="http://hfa-ae.com/contact"&gt;&lt;u&gt;&lt;span style="font-family:&amp;#39;Calibri&amp;#39;,sans-serif;color:#ED6C01;border:none;"&gt;&lt;span style="border:none;"&gt;Fort Worth&lt;/span&gt;&lt;/span&gt;&lt;/u&gt;&lt;/a&gt;&lt;/span&gt;&lt;span style="font-size:9.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:black;"&gt;
 | &lt;/span&gt;&lt;span style="font-size:8.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:#ED6C01;"&gt;&lt;a href="http://hfa-ae.com/contact"&gt;&lt;u&gt;&lt;span style="font-family:&amp;#39;Calibri&amp;#39;,sans-serif;color:#ED6C01;border:none;"&gt;&lt;span style="border:none;"&gt;Mexico City&lt;/span&gt;&lt;/span&gt;&lt;/u&gt;&lt;/a&gt;&lt;/span&gt;&lt;span style="font-size:9.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:#ED6C01;"&gt;&lt;/span&gt;&lt;/div&gt;
&lt;div class=""&gt;&lt;span style="font-size:9.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:black;"&gt;&amp;nbsp;&lt;/span&gt;&lt;/div&gt;
&lt;div class=""&gt;&lt;span style="font-size:9.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:#ED6C01;"&gt;&lt;a href="https://www.facebook.com/HFAAEHome"&gt;&lt;u&gt;&lt;span style="font-family:&amp;#39;Calibri&amp;#39;,sans-serif;color:#ED6C01;border:none;"&gt;&lt;span style="border:none;"&gt;Facebook&lt;/span&gt;&lt;/span&gt;&lt;/u&gt;&lt;/a&gt;&lt;/span&gt;&lt;span style="font-size:9.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:black;"&gt;
 | &lt;/span&gt;&lt;span style="font-size:9.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:#ED6C01;"&gt;&lt;a href="http://www.linkedin.com/company/harrison-french-&amp;amp;-associates?trk=top_nav_home"&gt;&lt;u&gt;&lt;span style="font-family:&amp;#39;Calibri&amp;#39;,sans-serif;color:#ED6C01;border:none;"&gt;&lt;span style="border:none;"&gt;LinkedIn&lt;/span&gt;&lt;/span&gt;&lt;/u&gt;&lt;/a&gt;&lt;/span&gt;&lt;span style="font-size:9.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:black;"&gt;
 | &lt;/span&gt;&lt;span style="font-size:9.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:#ED6C01;"&gt;&lt;a href="https://twitter.com/@hfa_ae"&gt;&lt;u&gt;&lt;span style="font-family:&amp;#39;Calibri&amp;#39;,sans-serif;color:#ED6C01;border:none;"&gt;&lt;span style="border:none;"&gt;Twitter&lt;/span&gt;&lt;/span&gt;&lt;/u&gt;&lt;/a&gt;&lt;/span&gt;&lt;span style="font-size:9.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:black;"&gt;
 | &lt;/span&gt;&lt;span style="font-size:9.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:#ED6C01;"&gt;&lt;a href="https://www.instagram.com/hfa_ae/"&gt;&lt;u&gt;&lt;span style="font-family:&amp;#39;Calibri&amp;#39;,sans-serif;color:#ED6C01;border:none;"&gt;&lt;span style="border:none;"&gt;Instagram&lt;/span&gt;&lt;/span&gt;&lt;/u&gt;&lt;/a&gt;&lt;/span&gt;&lt;/div&gt;
&lt;div class=""&gt;&lt;span style="font-size:7.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:gray;"&gt;This information is intended only for the entity to which it’s addressed. Use,&lt;/span&gt;&lt;/div&gt;
&lt;div class=""&gt;&lt;span style="font-size:7.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:gray;"&gt;disclosure,&amp;nbsp; distribution&amp;nbsp; or&amp;nbsp; reproduction&amp;nbsp; by&amp;nbsp; unintended&amp;nbsp; recipients&amp;nbsp; is&amp;nbsp; not&lt;/span&gt;&lt;/div&gt;
&lt;div class=""&gt;&lt;span style="font-size:7.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:gray;"&gt;authorized.&amp;nbsp; If&amp;nbsp; received&amp;nbsp; in&amp;nbsp; error,&amp;nbsp; contact sender and demolish any copies.&lt;/span&gt;&lt;/div&gt;
&lt;/div&gt;
&lt;div class=""&gt;&amp;nbsp;&lt;/div&gt;
&lt;div&gt;
&lt;/div&gt;&lt;/div&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Connection Client, Connection Failure</title><link>https://communities.bentley.com/thread/645496?ContentTypeID=1</link><pubDate>Mon, 19 Apr 2021 19:52:22 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:dfec9542-199d-4672-99da-ed00c90ab9b5</guid><dc:creator>Glenn Fernandes</dc:creator><description>&lt;p&gt;It isn&amp;#39;t a change from Bentley, it is due to a provider we use.&amp;nbsp; If you contact support as I mentioned above they can resolve the issue for you. The dash is the problem.&lt;/p&gt;
&lt;p&gt;Thanks&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Connection Client, Connection Failure</title><link>https://communities.bentley.com/thread/645492?ContentTypeID=1</link><pubDate>Mon, 19 Apr 2021 19:36:14 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:e040123e-8624-4baf-b136-36ecb9dbde4e</guid><dc:creator>Daniel Young</dc:creator><description>&lt;meta content="text/html; charset=utf-8" /&gt;
&lt;meta name="Generator" content="Microsoft Word 15 (filtered medium)" /&gt;
&lt;!--[if !mso]&gt;&lt;![endif]--&gt;&lt;!--[if gte mso 9]&gt;&lt;![endif]--&gt;&lt;!--[if gte mso 9]&gt;&lt;![endif]--&gt;


&lt;div class="WordSection1"&gt;
&lt;div class=""&gt;What constitutes a “special character?” We use our company email addresses to login and they are all the same format
&lt;a href="mailto:firstname.lastname@xxx-xx.com"&gt;&lt;span style="border:none;"&gt;&lt;span style="border:none;"&gt;firstname.lastname@&lt;span style="border:none;"&gt;xxx-&lt;span style="border:none;"&gt;xx.com&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/a&gt; (the x’s represent our company’s initials, not
 going to post it on the forum). &amp;nbsp;Also, it looks like no one in our office currently can log into the CC. We could a few days ago. Nothing has changed with our user accounts. Did Bentley change something in the last week or so that would suddenly reject a hyphen
 or the @ symbol? &lt;/div&gt;
&lt;div class=""&gt;&amp;nbsp;&lt;/div&gt;
&lt;div&gt;
&lt;div class=""&gt;&lt;b&gt;&lt;span style="font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:black;"&gt;Daniel Young&amp;nbsp;
&lt;/span&gt;&lt;/b&gt;&lt;span style="font-size:8.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:black;"&gt;&lt;/span&gt;&lt;/div&gt;
&lt;div class=""&gt;&lt;i&gt;&lt;span style="font-size:10.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:black;"&gt;IT Support Coordinator&lt;/span&gt;&lt;/i&gt;&lt;span style="font-size:10.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:black;"&gt;&lt;/span&gt;&lt;/div&gt;
&lt;div class=""&gt;&lt;span style="font-size:6.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:black;"&gt;&amp;nbsp;&lt;/span&gt;&lt;/div&gt;
&lt;div class=""&gt;&lt;span style="font-size:6.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:black;"&gt;&amp;nbsp;&lt;/span&gt;&lt;/div&gt;
&lt;div class=""&gt;&lt;!--[if gte vml 1]&gt;




















&lt;![endif]--&gt;&amp;lt;![if !vml]&amp;gt;&lt;img width="109" height="84" style="width:1.1354in;height:.875in;" src="/cfs-file/__key/communityserver-discussions-components-files/343368/7455.image002.jpg" align="left" hspace="12" alt=" " /&gt;&amp;lt;![endif]&amp;gt;&lt;span style="font-size:10.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:black;"&gt;t
 479.273.7780 ext 139&lt;/span&gt;&lt;/div&gt;
&lt;div class=""&gt;&lt;span style="font-size:10.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:black;"&gt;c 479.866.7461&lt;/span&gt;&lt;/div&gt;
&lt;div class=""&gt;&lt;span style="font-size:10.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:black;"&gt;&amp;nbsp;&lt;/span&gt;&lt;/div&gt;
&lt;div class=""&gt;&lt;span style="font-size:10.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:#ED6C01;"&gt;&lt;a href="mailto:daniel.young@hfa-ae.com"&gt;&lt;u&gt;&lt;span style="font-size:11.0pt;font-family:&amp;#39;Calibri&amp;#39;,sans-serif;color:#ED6C01;border:none;"&gt;&lt;span style="border:none;"&gt;daniel.young@hfa-ae.com&lt;/span&gt;&lt;/span&gt;&lt;/u&gt;&lt;/a&gt;&lt;/span&gt;&lt;span style="font-size:10.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:black;"&gt;&lt;/span&gt;&lt;/div&gt;
&lt;div class=""&gt;&lt;span style="font-size:10.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:#ED6C01;"&gt;&lt;a href="http://www.hfa-ae.com/"&gt;&lt;u&gt;&lt;span style="font-size:11.0pt;font-family:&amp;#39;Calibri&amp;#39;,sans-serif;color:#ED6C01;border:none;"&gt;&lt;span style="border:none;"&gt;www.hfa-ae.com&lt;/span&gt;&lt;/span&gt;&lt;/u&gt;&lt;/a&gt;&lt;/span&gt;&lt;/div&gt;
&lt;div class=""&gt;&lt;span style="font-size:10.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:black;"&gt;&amp;nbsp;&lt;/span&gt;&lt;/div&gt;
&lt;div class=""&gt;&lt;b&gt;&lt;span style="font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:black;"&gt;HFA&lt;/span&gt;&lt;/b&gt;&lt;span style="font-size:9.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:black;"&gt; (Harrison French &amp;amp; Associates)&lt;/span&gt;&lt;/div&gt;
&lt;div class=""&gt;&lt;i&gt;&lt;span style="font-size:9.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:black;"&gt;Creative&lt;/span&gt;&lt;/i&gt;&lt;span style="font-size:9.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:black;"&gt; Solutions, Meaningful
&lt;i&gt;Places&lt;/i&gt;&lt;/span&gt;&lt;/div&gt;
&lt;div class=""&gt;&lt;span style="font-size:9.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:black;"&gt;1705 S. Walton Blvd Suite 3, Bentonville, AR 72712&lt;/span&gt;&lt;/div&gt;
&lt;div class=""&gt;&lt;span style="font-size:8.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:#ED6C01;"&gt;&lt;a href="http://hfa-ae.com/contact"&gt;&lt;u&gt;&lt;span style="font-family:&amp;#39;Calibri&amp;#39;,sans-serif;color:#ED6C01;border:none;"&gt;&lt;span style="border:none;"&gt;Bentonville&lt;/span&gt;&lt;/span&gt;&lt;/u&gt;&lt;/a&gt;&lt;/span&gt;&lt;span style="font-size:9.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:black;"&gt;
 | &lt;/span&gt;&lt;span style="font-size:8.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:#ED6C01;"&gt;&lt;a href="http://hfa-ae.com/contact"&gt;&lt;u&gt;&lt;span style="font-family:&amp;#39;Calibri&amp;#39;,sans-serif;color:#ED6C01;border:none;"&gt;&lt;span style="border:none;"&gt;Boston&lt;/span&gt;&lt;/span&gt;&lt;/u&gt;&lt;/a&gt;&lt;/span&gt;&lt;span style="font-size:9.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:black;"&gt;
 | &lt;/span&gt;&lt;span style="font-size:8.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:#ED6C01;"&gt;&lt;a href="http://hfa-ae.com/contact"&gt;&lt;u&gt;&lt;span style="font-family:&amp;#39;Calibri&amp;#39;,sans-serif;color:#ED6C01;border:none;"&gt;&lt;span style="border:none;"&gt;Fort Worth&lt;/span&gt;&lt;/span&gt;&lt;/u&gt;&lt;/a&gt;&lt;/span&gt;&lt;span style="font-size:9.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:black;"&gt;
 | &lt;/span&gt;&lt;span style="font-size:8.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:#ED6C01;"&gt;&lt;a href="http://hfa-ae.com/contact"&gt;&lt;u&gt;&lt;span style="font-family:&amp;#39;Calibri&amp;#39;,sans-serif;color:#ED6C01;border:none;"&gt;&lt;span style="border:none;"&gt;Mexico City&lt;/span&gt;&lt;/span&gt;&lt;/u&gt;&lt;/a&gt;&lt;/span&gt;&lt;span style="font-size:9.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:#ED6C01;"&gt;&lt;/span&gt;&lt;/div&gt;
&lt;div class=""&gt;&lt;span style="font-size:9.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:black;"&gt;&amp;nbsp;&lt;/span&gt;&lt;/div&gt;
&lt;div class=""&gt;&lt;span style="font-size:9.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:#ED6C01;"&gt;&lt;a href="https://www.facebook.com/HFAAEHome"&gt;&lt;u&gt;&lt;span style="font-family:&amp;#39;Calibri&amp;#39;,sans-serif;color:#ED6C01;border:none;"&gt;&lt;span style="border:none;"&gt;Facebook&lt;/span&gt;&lt;/span&gt;&lt;/u&gt;&lt;/a&gt;&lt;/span&gt;&lt;span style="font-size:9.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:black;"&gt;
 | &lt;/span&gt;&lt;span style="font-size:9.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:#ED6C01;"&gt;&lt;a href="http://www.linkedin.com/company/harrison-french-&amp;amp;-associates?trk=top_nav_home"&gt;&lt;u&gt;&lt;span style="font-family:&amp;#39;Calibri&amp;#39;,sans-serif;color:#ED6C01;border:none;"&gt;&lt;span style="border:none;"&gt;LinkedIn&lt;/span&gt;&lt;/span&gt;&lt;/u&gt;&lt;/a&gt;&lt;/span&gt;&lt;span style="font-size:9.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:black;"&gt;
 | &lt;/span&gt;&lt;span style="font-size:9.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:#ED6C01;"&gt;&lt;a href="https://twitter.com/@hfa_ae"&gt;&lt;u&gt;&lt;span style="font-family:&amp;#39;Calibri&amp;#39;,sans-serif;color:#ED6C01;border:none;"&gt;&lt;span style="border:none;"&gt;Twitter&lt;/span&gt;&lt;/span&gt;&lt;/u&gt;&lt;/a&gt;&lt;/span&gt;&lt;span style="font-size:9.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:black;"&gt;
 | &lt;/span&gt;&lt;span style="font-size:9.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:#ED6C01;"&gt;&lt;a href="https://www.instagram.com/hfa_ae/"&gt;&lt;u&gt;&lt;span style="font-family:&amp;#39;Calibri&amp;#39;,sans-serif;color:#ED6C01;border:none;"&gt;&lt;span style="border:none;"&gt;Instagram&lt;/span&gt;&lt;/span&gt;&lt;/u&gt;&lt;/a&gt;&lt;/span&gt;&lt;/div&gt;
&lt;div class=""&gt;&lt;span style="font-size:7.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:gray;"&gt;This information is intended only for the entity to which it’s addressed. Use,&lt;/span&gt;&lt;/div&gt;
&lt;div class=""&gt;&lt;span style="font-size:7.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:gray;"&gt;disclosure,&amp;nbsp; distribution&amp;nbsp; or&amp;nbsp; reproduction&amp;nbsp; by&amp;nbsp; unintended&amp;nbsp; recipients&amp;nbsp; is&amp;nbsp; not&lt;/span&gt;&lt;/div&gt;
&lt;div class=""&gt;&lt;span style="font-size:7.0pt;font-family:&amp;#39;Arial&amp;#39;,sans-serif;color:gray;"&gt;authorized.&amp;nbsp; If&amp;nbsp; received&amp;nbsp; in&amp;nbsp; error,&amp;nbsp; contact sender and demolish any copies.&lt;/span&gt;&lt;/div&gt;
&lt;/div&gt;
&lt;div class=""&gt;&amp;nbsp;&lt;/div&gt;
&lt;div&gt;
&lt;/div&gt;&lt;/div&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Connection Client, Connection Failure</title><link>https://communities.bentley.com/thread/645480?ContentTypeID=1</link><pubDate>Mon, 19 Apr 2021 18:23:21 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:31b5278a-fdb0-4db2-a1ec-38ffacb7b906</guid><dc:creator>Glenn Fernandes</dc:creator><description>&lt;p&gt;If your account has a special character in it, that is what is causing the problem mentioned above.&amp;nbsp;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Please file a service request so that our Support team can resolve it.&amp;nbsp; Go here to file an SR:&amp;nbsp;&lt;a href="https://apps.bentley.com/srmanager/ProductSupport"&gt;https://apps.bentley.com/srmanager/ProductSupport&lt;/a&gt;&amp;nbsp;using&amp;nbsp;&amp;quot;CONNECTION Client&amp;quot; as the product.&lt;/p&gt;
&lt;p&gt;Thanks,&lt;/p&gt;
&lt;p&gt;Glenn&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Connection Client, Connection Failure</title><link>https://communities.bentley.com/thread/645479?ContentTypeID=1</link><pubDate>Mon, 19 Apr 2021 18:18:17 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:e5d2d8af-36b7-4ab9-ad52-e8e332b0b89d</guid><dc:creator>Daniel Young</dc:creator><description>&lt;p&gt;I have this same issue. I&amp;#39;m on the latest version of the Connection client and after I put in my email and password the same error pops up. I have people that have deadlines that they are about to miss if this issue doesn&amp;#39;t get fixed.&amp;nbsp;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Connection Client, Connection Failure</title><link>https://communities.bentley.com/thread/643252?ContentTypeID=1</link><pubDate>Wed, 07 Apr 2021 12:38:10 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:9f4237bb-735f-491a-aaec-a5020435c77c</guid><dc:creator>Gus (Gustave) Denham</dc:creator><description>&lt;p&gt;I filed a service request to the Support team and they told me...&lt;/p&gt;
&lt;p&gt;&amp;quot;&lt;span&gt;The Ultimate name contains the special character &amp;quot;&amp;amp;&amp;quot;, which most likely is causing the issue and needs to be changed. I am sending an internal request to our development team to fix this and will update you as soon as possible.&amp;quot;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span&gt;I am thinking this means the issue might be within our account and that the users can not fix the issue. For sure send in a service request and make sure to include your&amp;nbsp;Bentley.Connect.Client.exe.log file that is located on your computer in the below folder.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span&gt;C:\Users\&amp;quot;user name&amp;quot;\AppData\Local\Bentley\Logs&lt;/span&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Connection Client, Connection Failure</title><link>https://communities.bentley.com/thread/643246?ContentTypeID=1</link><pubDate>Wed, 07 Apr 2021 12:17:45 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:3030000b-1bd0-4b2f-8242-7afd481209b4</guid><dc:creator>Glenn Fernandes</dc:creator><description>&lt;p&gt;Please file a service request so that our Support team can review the issue.&amp;nbsp; Go here to file an SR:&amp;nbsp;&lt;a href="https://apps.bentley.com/srmanager/ProductSupport"&gt;https://apps.bentley.com/srmanager/ProductSupport&lt;/a&gt;&amp;nbsp;using&amp;nbsp;&amp;quot;CONNECTION Client&amp;quot; as the product.&lt;/p&gt;
&lt;p&gt;Please include the full log file&lt;/p&gt;
&lt;p&gt;Thanks,&lt;/p&gt;
&lt;p&gt;Glenn&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Connection Client, Connection Failure</title><link>https://communities.bentley.com/thread/643149?ContentTypeID=1</link><pubDate>Wed, 07 Apr 2021 06:13:55 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:5bb57b98-2d46-4d86-9dfd-d6dfdd8f582c</guid><dc:creator>Sebastian Klaas</dc:creator><description>&lt;p&gt;We have the same Problem here. If u get a answer from Bentley or a solution for this problem please let me know.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item></channel></rss>