Hello,
I have a Bentley account. I created this account with my school e-mail address. Now, my school can't give me download permission. I want to delete and recreate my account same e-mail address if it's possible.
Please, contact to my e-mail about this.
Thank you,
Regards.
21 days have passed, will nobody help?
I guess the answer is that you need to file a Service Ticket for that request.
communities.bentley.com/.../service-request-manager
Hi, I didn't see your original post but as Gerd mentioned, filing a Service Request is an option if you don't get a response on Communities.
However, the answer here is that deleting your account and entering in the same information will not help you. You need to get the Administrator of your school to give you download rights.
Thanks,
Glenn
Yes, you are a member of an organisation that is "owner" of certain products. If you create a new account you will not get anything until you buy it. So you need to get access from the admin of your school. (As long as you are inscribed there - have access to the mail-adress)
If you are still a student you should be eligible to the Bentley Education program.
Bentley Education - Unlimited access to Bentley engineering applications