Not able to move further
Hello Bageshree,
Please refer wiki https://communities.bentley.com/communities/other_communities/licensing_cloud_and_web_services/w/wiki/33057/connection-client-fails-to-sign-in and https://communities.bentley.com/communities/other_communities/sign-in_assistance_and_web_services/w/wiki/36380/faq and follow the resolution steps. If this does not resolve your issue then provide us CONNECTION Client logs
Regards,
Sheetal Bhegade