how to unlock the account

Hello Bageshree,

This can be done by an account administrator or co-administrator. They need to refer https://communities.bentley.com/communities/other_communities/licensing_cloud_and_web_services/w/wiki/50712/managing-users and follow steps suggested for Lock and Unlock Users.

Regards,

Sheetal Bhegade

Hello Bageshree,

This can be done by an account administrator or co-administrator. They need to refer https://communities.bentley.com/communities/other_communities/licensing_cloud_and_web_services/w/wiki/50712/managing-users and follow steps suggested for Lock and Unlock Users.

Regards,

Sheetal Bhegade