Hi, Since Wednesday I have been trying to log into Bentley's CC in order to use the Maxsurf software, however I came across the following problem:
clicking on the link didn't help me, so I thought about going to the support forum and I didn't find muchI will attach the bentley log to expedite the service.drive.google.com/.../viewCan someone help me?Thank you, Arthur.
The logs are still showing entry till 14 May 2021. As per the entry, it seems Webview2 issue. I request you to follow steps given in https://communities.bentley.com/communities/other_communities/licensing_cloud_and_web_services/w/wiki/54515/unable-to-login-into-connection-client-version-11-xx-xx-xx-on-windows-10-machine and this should resolve your issue.
Regards,
Sheetal
I performed the suggested steps, the problem remains the same as in the print below
II re-run the bentley log collector, also attached below.
Thanks, Arthur.
Are you attempting to post the logs to this thread? If so, they are not attaching. Please submit them using the following upload link instead.
I examined the logs you submitted, but no diagnostic data beyond May 14th could be found in the logs of interest. Please perform the following steps