download page not opening

there is a issue when downloading software. the downloading page is showing  https://softwaredownloads.bentley.com/signin-oidc?code=4Q52Y837kz5QWcMZ-9Dl4U7EUGxGFBgtGLcAAABq&state=f7b52b121d4844d99dc30d9982105967 and blank page.

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  • Hi Daniel,

    I am not experiencing any problems accessing the Software Downloads page and have not heard any other reports. The Bentley Cloud Service Status page (status.bentley.com) also indicates that the Software Downloads site is OK.

    Can you confirm that you are signed in with download permissions and are navigating to this page? https://softwaredownloads.bentley.com/ 

    Have you tried closing all instances of the browser and trying again, or have you tried a different browser (Chrome, Edge, Firefox, etc).


    Regards,

    Jesse Dringoli
    Technical Support Manager, OpenFlows Products
    Bentley Communities Site Administrator
    Bentley Systems, Inc.

Reply
  • Hi Daniel,

    I am not experiencing any problems accessing the Software Downloads page and have not heard any other reports. The Bentley Cloud Service Status page (status.bentley.com) also indicates that the Software Downloads site is OK.

    Can you confirm that you are signed in with download permissions and are navigating to this page? https://softwaredownloads.bentley.com/ 

    Have you tried closing all instances of the browser and trying again, or have you tried a different browser (Chrome, Edge, Firefox, etc).


    Regards,

    Jesse Dringoli
    Technical Support Manager, OpenFlows Products
    Bentley Communities Site Administrator
    Bentley Systems, Inc.

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