Trying to log in and getting:
I would add that this is stopping me working and I have deadlines to meet this morning. Clients are waiting for drawings.
Hello Stuart,
Please check if a user is registered in the Active directory of your organization. Once the user is added in AD, they should be able to login.
Regards,
Sheetal Bhegade
We have identified the issue with ims and our team is working on this. You can also check the status on https://status.bentley.com/. I am checking for ETA of this issue with development team and will get back to you shortly.
Hi Stuart,
You need not raise the service request, I am already in discussion with the concerned team and inform the status as soon as the issue resolves.
Sheetal Bhegade said:We have identified the issue with ims and our team is working on this. You can also check the status on https://status.bentley.com/. I am checking for ETA of this issue with development team and will get back to you shortly.
Do you have a timescale for this as we have a number of technicians who can't progress any work and which will be costing us money?
We seem to be back online ...
Thanks.
Can we have an update please? We cant login to create support calls and the status.bentley.com hasn't been updated with any further information.
Obviously our clients/customers are not happy and are chasing for an ETA