Trying to log in and getting:
I would add that this is stopping me working and I have deadlines to meet this morning. Clients are waiting for drawings.
Please check if a user is registered in the Active directory of your organization. Once the user is added in AD, they should be able to login.
It looks like normal service is being restored.... we are now able to login to the connect portal and use connection client again.
i agree. This is a bigger issue. I too have several clients that are unable to work in Bentley software.
You can raise a service ticket by calling Technical Support. They will log it for you and give you the number for tracking. Thanks
This issue with ims.bentley.com login has been resolved now. Can you please follow below steps and confirm if you are able to login :
1. Sign-out for the CONNECTION client.
2. In Task manager, end task for both Bentley Connect client and Bentley Licensing Service for Windows.
3. Open the CONNECTION Client and try to login.For website, you can close the browser and try to open the link again
Is your issue resolved now? If yes, can I close your service request 7001282253?