Hi,
I keep having this error of CONNECTION Client (all versions 11 are the same but currently using 11.04.15).
As I cannot log in, I cannot use any software included in my paid license.
Can you please provide a working CONNECTION Client version?
Hi Saul,
The following article in Wiki (knowledgebase) has a few possible solutions to this problem: CONNECTION Client says "Working"
Regards,
Jesse DringoliTechnical Support Manager, OpenFlowsBentley Communities Site AdministratorBentley Systems, Inc.
Did it half a year ago, did not work.
Did you try all of the solutions listed in the article? I see that it has been edited recently, so there may be new information since you last tried.
Please provide details on the results of each solution to help us troubleshoot the problem further. It may also help to provide the CONNECTION Client log files: How to collect logs and submit logs
Deal, I will try the updated solutions, although I don't know how to "provide details on the results..." I am structural engineer, not software or anything. But I will try again.
Regarding log collector I have it, I try to attach but I get an error.
Try compressing the logs into a ZIP file and upload using the Secure File Upload method described here.
Saul Cuen said:although I don't know how to "provide details on the results..."
Just a bit of information describing what you observed when following the steps - any details that might help us troubleshoot.