Hi,
I keep having this error of CONNECTION Client (all versions 11 are the same but currently using 11.04.15).
As I cannot log in, I cannot use any software included in my paid license.
Can you please provide a working CONNECTION Client version?
Maybe this would be helpful: FAQ - CONNECTION Client: Which domains does the CONNECTION Client access?
Thanks a lot for your input. My IT team already check firewall and anti-virus, but some organizations handle very different kinds of limits, locks and other security measures for worldwide operation. Now we have to check one by one if any of those is blocking the new CONNECTION Client protocol and, if possible, to disable it. If not possible, maybe I have to look for other design software.
So, yes, now we are on network checking. Thanks again.
Our company recently installed ZScaler on all of our workstations, we ran into similar errors as yours, several Bentley sites were blocked and had to be white listed. Sometimes the block is at the network level so you must consult your network engineer.
Yes, I'm checking about
Jesse Dringoli said:"UPDATE: 28 October 2021"
but I cannot find the policies for Edge, so this is turning very much complicated for me. But at this point I have at least a lead to follow. Thanks a lot for your help.
I suspect there is some security software interfering with both the upload page as well as the CONNECTION Client. You may need to consult with your IT/Helpdesk. See also the "UPDATE: 28 October 2021" note in the original article I provided.
Regards,
Jesse DringoliTechnical Support Manager, OpenFlowsBentley Communities Site AdministratorBentley Systems, Inc.