User Receives an error checking license back in

User Receives an error checking license back inhttps://communities.bentley.com/communities/other_communities/licensing_cloud_and_web_services/f/forum/225272/user-receives-an-error-checking-license-back-inWhenever one of my users tried to check in his license from STAAD, he receives the following error: "Error occurred while attempting to check in a license - Contact Administrator. Would you like to be taken to an administrator list?" This onlyen-USTelligent Community 12RE: User Receives an error checking license back inhttps://communities.bentley.com/thread/694390?ContentTypeID=1Tue, 01 Feb 2022 20:49:36 GMT6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:f433b2dc-c460-4b1b-b9c8-7eed311c893aPayel<p>What version of STAAD,Pro is the user using (Help -> About STAAD.Pro)? What license is the user trying to check in?</p><div style="clear:both;"></div>