We have been facing major problems with Connection Client recently. The client application won't start properly. It will launch up to 50 instances and reserves 100% of the CPU resources.
Furthermore, Microstation, which is our main design tool does not work either because Connection Client doesn't allow it to launch. This problem has occured in five workstations so far. We have 20 workstations running Microstation and this kind of faulty program will cause some serious trouble if it will hang all workstations...
Removing and re-installing Connection Client & Bentley apps didn't help. I managed to get one computer up and running by re-installing the Win 10 OS and all applications but it would be a total nightmare to re-install every single computer.
Is there some solution for fixing the problem?
For the issue of multiple instances of CONNECTION Client running and consuming significant CPU resources, please check whether KB5011831 is installed under Installed Updates in the Programs and Feature control panel. Removing it may resolve the problem.
Answer Verified By: Abhishek Paranjape
Thank you! Removing update KB5011831 seems to solve the problem.
The removal of KB5011831 resolved the same issue for me. Are there any plans to fix Bentley to allow it to be compatible with this update?
We likely will be impacted by this as well and MS InTune may make this brutal to remove (we can't block it). How soon is a fixed CC release coming?
You may or may not want or need that KB5011831. It should be optional, which I never install.
More info here
Connect r16 10.16.03.11 self-employed