I've recently become my Department's Bentley administrator and have been running into some issues I'm not sure how to address. Most of the department Users are using Select Series 10, but I have one User in particular that still has Select Series 4. After doing a bit of research, I saw that the major difference between SS4 and SS10 is the implementation of the new Subscription Entitlement Service licensing method and the use of the Bentley Connection Client. From what I read, SS4 doesn't use the Bentley Connection Client, which may be why the User is having so many issues.
Previously, the SS4 User received an error regarding their license being expired and that their Microstation would only work in 15 minute increments. Closing out of the file they were trying to open, and then reopening it, seemed to fix the issue for the time being. (Classic IT technique, haha)
This morning, the SS4 User received an error regarding activating against a select server but I'm not sure what it's referring to. (I've attached a snip of the error below) I attempted to browse the forums for an answer, but didn't find one. Could someone help explain what his software is trying to do/asking? If there is a solution, what is it? Could this error be avoided by upgrading his software to SS10?
Thank you in advance!
Hello Alex,
It seems to be you're still trying to connect to your deployed (in-house) select server. Please check if you're able to ping the machine=gismap. Also check if services for select server is running on that machine. As Mary and Alex recommended please upgrade Microstation to the latest connect edition.
Regards,Abhishek
I'm working with our IT department at the moment to install SS10 and the CONNECTIONclient on the User's computer. We'll see if that fixes his issues. Thank you!
You will need to contact your Bentley representative. If the SS4 version is still needed then they should be able to set you up with the licensing. We have a project that will remain using Power InRoads SS2 for a few years. If you are able to upgrade to SS10 I would suggest you have that one user upgrade.
Microstation CONNECT 10.17.00.209
ORD CONNECT 2021 R1 10.10.1.3
Microstation v8i SS 10 08.11.09.919
Power InRoads v8i 08.11.09.615
ProjectWise 10.0.3.453
Alright, thank you. I'll take a look.
Alex Weislak said:I saw that the major difference between SS4 and SS10 is the implementation of the new Subscription Entitlement Service licensing
There's an Administration Forum, which may be a better place to pose your sort of question.
Regards, Jon Summers LA Solutions