Synchro Pro 4d does not recognize Practitioner license assignment and says trial has expired

Synchro Pro 4d does not recognize Practitioner license assignment and says trial has expired

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  • Hello Peter,

    I see that Synchro 4D practitioner license is assigned to you. Please try the following troubleshooting steps;

    1] Log out of CONNECTION Client

    2] Close the Bentley License Tool (if open)

    3] Go to the Windows Task Manager (Ctrl-Alt-Delete -> Task Manager) and right-click "End Task" on the following:

    "Bentley.Connect.Client for Windows" (under "Apps")
    "Bentley.Licensing.Service for Windows" (scroll down, it's under "Background processes")

    4] Open CONNECTION Client, sign in and launch the application and see if it works fine now.

    Regards,
    Abhishek

    Answer Verified By: Abhishek Paranjape 

Reply
  • Hello Peter,

    I see that Synchro 4D practitioner license is assigned to you. Please try the following troubleshooting steps;

    1] Log out of CONNECTION Client

    2] Close the Bentley License Tool (if open)

    3] Go to the Windows Task Manager (Ctrl-Alt-Delete -> Task Manager) and right-click "End Task" on the following:

    "Bentley.Connect.Client for Windows" (under "Apps")
    "Bentley.Licensing.Service for Windows" (scroll down, it's under "Background processes")

    4] Open CONNECTION Client, sign in and launch the application and see if it works fine now.

    Regards,
    Abhishek

    Answer Verified By: Abhishek Paranjape 

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