Hello My company Knight Piesold has a license for WaterCAD and Hammer of which I am a user kslater@knightpiesold.com. I had to remove myself from the Knight Piesold domain and join a workgroup on my PC. Since this change, I am no longer able to login to Bentley software and it states that my license has expired. Do I need to be logged into the knight Piesold domain in order for the authentication to work?
Regards
Kendall
Hello Kendall,
In order to access the SES licenses, you must be logged in to the CONNECTION Client using your registered email ID.
Regards,
Sheetal Bhegade
Hello Sheetal
I am logged into the connection client.
Hi Kendall
As Sheetal advised, you need to be signed in to CONNECTION Client to activate the licenses. Once signed in, the licensing component will be able to determine your entitlements.
I assume you are signed in with your registered email, correct?
Can you share a screenshot if the error message, and a screenshot of the Bentley Licensing Tool from the "Entitlements" tab with clearly visible details of your licenses. Instructions: How to open Bentley Licensing Tool