Can you please delete my Bentley account. I do not have an associated administrator as I registered for an account myself.
My email needs to be added and registered to our Parent company to issue a Bentley Projectwise Connect Licence.
Good Morning,
The administrator of the parent account can add you to the account. Ask him to recreate your profile and click the add to my account button when the message user already exists appears.
Please see this link below for further information
communities.bentley.com/.../this-user-already-exists-click-add-to-account-to-add-to-your-account-message-when-adding-a-user
Hi. Im facing the same issue as well. Is there a way to delete the Bentley account if I do not want to trouble the administrator of the parent account?
No unfortunately not. Bentley has made a change to licensing technology administration that Bentley users assume all responsibility for the administration of licenses and user accounts to comply with GDPR regulations. All queries for account deletion must be referred to your account administrator. To find who is your administrator please sign into the connect center and select the option for find my administrator.communities.bentley.com/.../how-do-i-find-my-administrator
Hi, the link you've provided is not working.
Secondly, I registered the account on my own, therefore i would not have any parent administrator
Also, every time when I select "find my administrator" it brings me to my profile page.
Hi Ryan
I'm unable to find you in our system, but reviewing Sarah's post it appears there was a trailing "." at the end of the link she posted - this is now corrected.
In your user profile check whether or not there is an "Account Administrators" section at the bottom of the page. If it's blank, then please contact Bentley’s Data Protection Officer directly via DPO@Bentley.com if you wish your account be removed.
For more details, see: How to delete Bentley account and all related data