I went on the Bentley software downloads site and installed the Pondpack software that was populated when I searched for "Pondpack". It was the only option to choose. So, I downloaded & installed. After successful installation, I opened the application and saw that I had a 7-day trial. I am curious as to why i was given a trial when I downloaded what seemed to be the full access version of the software. I also downloaded the Flowmaster Software, but I did not have the same issue with getting a trial instead of the full access. I am wondering if there is something I missed or if it is something from my administration? Please if anyone knows how to fix this so I can get the full access let me know as that would be a great help! Thanks.
Hi Dominick, I have taken a look at our usage logs and it appears that when you opened PondPack, it was not properly configured to the Pond=Unlimited feature level. Since your organization appears to have a license for unlimited ponds, you will need to use the Feature Level Selector to select this first, then re-open PondPack. See: Setting the License Feature Level in the Feature Level Selector
Regards,
Jesse DringoliTechnical Support Manager, OpenFlowsBentley Communities Site AdministratorBentley Systems, Inc.