Hello
A user tried to create an account but didn't receive an activation/verification email. I tried to create an account for him in the User Management page on the Admin portal but was told that the email address already existed. How can I access this account if it doesn't show up in User Management?
Also, I cannot login to the new SR (Cases) portal using my existing account details. I can log in everywhere else, including here, but not onto the new system. Do I have to register again somewhere for this?
Thanks!
Paolo
Hello Paul,
Currently we have some issue accessing Service Now portal from CONNECTION client or CONNECT center. Please use this link: (