Mstn stuck at splash screen

My system is Windows7 64 bit Professional.  I have installed Selectserver Gateway 8.11.7.88 and connected successfully to the Bentley server with my activation key. Mstn 8.5.2.70 can launch and get a license.  If I have running any other application, like outlook or PDF reader, then launch Mstn 8.5.2.70 it will freeze at the splash screen, seemingly unable to get a license.  Any ideas? 

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  • BTW, you are aware that MicroStation V8 2004 Edition is not officially certified for use on Windows 7, correct? Are you running any other "layered applications", or just MicroStation?

      

  • I am using the 32 bit version installed to the 32 bit program files folder.  I was not aware there was a later version of the gateway, I will download that first thing tomorrow.  What I cant understand is that it works perfectly, just not when other apps are running.  Does the later version have a bug fix for the issue I am describing?

    I will follow through with your suggestion, however it might take a week or two as the computer is now deployed in the field.

  • I was NOT aware that 2004 edition was not certified for Win7.  It has been working fine on all other computers I have setup this way, but thank you for pointing that out.  At this point we are using MicroStation without verticals, and with some custom in-house tools.

  • Phil, I have now installed SSGW 8.11.7.111 as per your instruction, and the 64bit version to match the machine.  The outcome is still the same, but with direct access to the machine, I have more details to provide you.  I can run any number of different applications and Mstn still gets a license.  It is only when we connect to the Internet using a usb wireless 3G device that the licensing gets stuck, halting Mstn on the splash screen.  Seems it is unable to communicate with Selectserver when using the usb modem.  If I run Mstn then connect to the Internet, Mstn remains licensed.  The device is a Telstra NextG wireless modem (Australia)