Mstn stuck at splash screen

My system is Windows7 64 bit Professional.  I have installed Selectserver Gateway 8.11.7.88 and connected successfully to the Bentley server with my activation key. Mstn 8.5.2.70 can launch and get a license.  If I have running any other application, like outlook or PDF reader, then launch Mstn 8.5.2.70 it will freeze at the splash screen, seemingly unable to get a license.  Any ideas? 

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  • I am using the 32 bit version installed to the 32 bit program files folder.  I was not aware there was a later version of the gateway, I will download that first thing tomorrow.  What I cant understand is that it works perfectly, just not when other apps are running.  Does the later version have a bug fix for the issue I am describing?

    I will follow through with your suggestion, however it might take a week or two as the computer is now deployed in the field.

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