Active Microstation V8i SS3 the Active Wizard show Bentley Map V 8i active wizard

Dear All,

If i am wrong to post or ask you in the wrong place, please forgive me. 
I just would like to ask you, at my office, one computer user run Microstation V8i SS3, when we try to open that Microstation, it's always pop up Active Wizard screen but the strange is, why that Active Wizard Screen show that,
Bentley Map V8i (Select Series 2)? because we opened Microstation V8i SS3, when we tried to activated it, it's say success but when we relaunch Microstatin SS3 , the active wizard pop up  Bentley Map v8i  Active Wizard Screen.
How can we solve, please let me know.
Best Regards,
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