We have a deployed SELECTserver which has been running happily transmitting log until last night when we got this message.
Data Update Service - WARNING with status code 2 - service start time: 19/07/2013 12:00:42 AM - An error occurred retrieving the license from Bentley.com: - A server certificate could not be validated.
This happened once before and took a while to sort it out but it was found that the server needs a couple of SSL certificates that normally come via windows update. We do not have automatic windows server updates
This was fixed by importing two SSL certificates which were available on the bentley website for down loading at that time. Does anyone know where I can get these?
Regards
David,
During the last maintenance we upgraded the SSL certificate issued by DigiCert and could be the reason you are having some problems. You shouldn’t need to install the certificate unless you don’t trust the certificate authority, CA DigiCert. This CA is trusted by windows, if updates have been maintained on the server. Attached is the certificate, see if this helps.
Mike