Unable to see SELECTserver Administration site

User getting  "Server error in BSS Application" when attempting to access the SS Administration site.

  • Below link instructions helped user to resolve the issue;

    communities.bentley.com/.../server-error-when-opening-the-selectserver-administrative-website.aspx

    Regards,

     
    Tamicca Sellars
    Product Manager I



    Answer Verified By: Tamicca Sellars 

  • I will need some additional information. displaying the admin page is the sole responsibility of the IIS on the Server. I’ll need some server information.

    1) Exact version number of SELECTserver installed.

    2) Server or workstation operating system. 32 or 64 bit?

    3) What error are you seeing on the server (a screen capture would be helpful) When the admin page first opens what is displayed.

    4) What error are you seeing on the client “ if applicable” (a screen capture would be helpful)

    5) Zipped copy of the “C:\Program Files\Bentley\SELECTServer\Logs” directory (or the root directory of where you installed the application

    6) Copy of your serial number and activation keys